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Bilingual Japanese Customer service

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

High School diploma or G.E.D, Japanese fluency (Verbal and Written).

Key responsabilities:

  • Handle banking inquiries
  • Provide online banking support
  • Perform wire transfer processing
  • Solve client inquiries
  • Utilize Bank documents and agreements to make decisions and analyze risk
  • Carry out administrative tasks
BizTek People, Inc. logo
BizTek People, Inc. Human Resources, Staffing & Recruiting SME https://www.biztekpeople.com
201 - 500 Employees
About BizTek People, Inc.
BizTek People is a premier woman and minority owned high-end technology staffing firm headquartered in downtown Portland, Oregon. With a personal commitment to excellence from each one of us, we're here to ensure that our clients receive the most competent solutions for all their business and technology needs. We operate in the following verticals: - Project Management Practice - Technology Consulting Practice - Big Data Practice - Product Development Practice BizTek is known for our holistic principles, integrating business, technology, and people. We support local charities such as the Juvenile Diabetes Research Foundation (JDRF) and Oregon Repertory Singers (ORS). BizTek has been on the Portland Business Journal's "Fastest Growing Companies"​ list for 3 years in a row! If you are looking to grow with us, please send your resume and inquiry to info@biztekpeople.com.
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Job description

An international bank is seeking the bilingual Japanese Customer Service Associate, who is responsible for providing a telephone service customer service to the bank’s client.


Responsibility includes;
  • Handle banking inquiries,
  • Provide online banking support.
  • Performs wire transfer processing.
  • Solve client inquiries.
  • Utilize Bank documents and agreements to make decisions and analyze risk.
  • Administrative tasks.


Requirements
Working Hour: 6:00am-2:30pm(PST) or 2:30-11:00pm(PST)
Work from home option

Excellent communication skills
Flexibility and willingness to work any schedule
Knowledge of Microsoft Office Suite
High School diploma or G.E.D
Japanese fluency (Verbal and Written) is Must

Benefits
Full benefit

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Physical Flexibility
  • Scheduling
  • Microsoft Office
  • Communication
Are you interested?

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