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Client Service Manager

Remote:

Full Remote

Contract:

Full time

Work from:

United States

Offer summary

Qualifications:

Business-to-business experience in healthcare preferred, Proficient in English, computer skills, and communication.

Key responsabilities:

Act as Single Point of Contact for clients
Communicate directly with clients during calls
Handle client inquiries and requests
Ensure processing of client orders
Email clinics about order issues

KevinRoot Medical Scaleup https://www.kevinrootmedical.com/

51 - 200 Employees

See more KevinRoot Medical offers

Job description

Your missions

This is a remote position.

Works directly with clinics and clinicians as support staff to mediate any questions clients have about orders, opportunities and their relationship with KevinRoot Medical. You will be the Single Point of Contact (SPOC) for various KevinRoot Medical clients serving a business-to-business role.

We would like to get to know you more. Using Loom.com, please record an introduction video (maximum of two minutes) and tell us more about your passion and experiences. You will be asked to paste the link to the video on the application form.

This position is remote.

Responsibilities:

Communicates directly with clients during sales and order calls
Emails clinic about order, shipping or processing issues
Answers questions from clinics and clinicians
Handles and notifies client requests and inquiries
Ensures that client orders are being processed

Requirements

Previous business-to-business experience within a hospital or healthcare field preferred
Comfortable English communicator and writer
Quality office-home setup
Quality computer camera and microphone
Basic knowledge of Microsoft Excel and Word, or Google Docs and Sheets
Charismatic, patient and socially aware
Reliable and trustworthy