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Delivery Head

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

High Level Degree in Computer Science or related subject, 7+ years of project management experience in technology sector, Strong understanding of Agile methodology.

Key responsabilities:

  • Supervise software delivery and resource allocation
  • Provide leadership, guidance to delivery team
  • Resolve escalated issues promptly
  • Collaborate with product owners, project managers
  • Maintain relationship with local/global suppliers
Panamax Inc. logo
Panamax Inc. SME https://www.panamaxil.com/
201 - 500 Employees
About Panamax Inc.
Panamax Inc. is a global leader in developing leading fintech and telecom solutions for digital transactions, switching, billing, fraud management and revenue assurance helping banks, financial institutions, enterprises, telecom operators, MNOs, and MVNOs. Founded in 2001 by Mr. Bankim Brahmbhatt, the company headquartered in New York, USA, has successfully carved its position in the financial and telecom technology sectors. Panamax offers the world’s leading digital financial platform MobiFin which has made digital finances a reality in several countries. As part of its digital financial offerings, the company offers Core Banking System, e-Lend, and smart biometrics solutions, while Campaign Manager and Loyalty & Rewards under the Customer Value Management portfolio. The Revenue Management solutions developed by Panamax include BillCall, Fraud Management, and Revenue Assurance to ensure complete financial management for carriers, while the switching and transcoding needs are taken care of by iMax Class-4 Softswitch and Bridge2Call Enterprise Retail Switch. Panamax also offers Traffic Monitoring Solutions to allow regulators to gain access to data pertaining to international and national traffic of operators. Its Managed Services and System Integration services are meant to build and manage a robust IT ecosystem for its clients.
See more Panamax Inc. offers

Job description

This is a remote position.

About Role:

This is a unique role where, delivery, Agile, Scrum, customer facing skills all come together! This resource will partner with a large client, working between their business, 3rd party players, internal scrum team, internal project managers, internal product engineering , etc. Must be able and passionate about collaboration, coordination and delivery of features functionality and other product offerings!

Proven success of projects programs products working in Project Management, Program Management, Product Owner, Delivery Manager type capacities. Technically savvy w Software Development , InfoSec, Infrastructure, DevOps, etc. - need to be able to communicate well with product engineering team, but also have realistic conversations with customer on what can can't be done and in what timeframe Proven experience creating project plans, milestone schedules, resource plans, budgets, risk mitigation, documentation and communication of project status to execs and customers, product implementation, etc. Proven experience and passion for Scrum.

Job Role:

  • Supervise the overall management of SW Delivery and resource allocations needed to deliver software solutions;
  • Be responsible for delivery planning across projects to guarantee the optimal use of resources;
  • Provide leadership and guidance to the  software delivery team;
  • Monitor the performance and quality of services delivered locally;
  • Resolve escalated issues according to the applicable governance escalation procedures;
  • Work in close relationship with product owners and project managers to manage their expectations and measure their satisfaction;
  • Manage the relationship with local suppliers and participate in the governance of global suppliers;
  • Meet regularly with the other heads of department to increase the level of engagement and ensure great customer service.
Requirements
  • High Level Degree or equivalent in Computer Science or related subject;
  • Minimum 7 years experience in team and project management in a high technology or Internet-based software development environment; 
  • Minimum 7 years experience in leading SW delivery services in an international environment; 
  • Demonstrated ability to communicate technical information to a non technical audience; 
  • Strong understanding of the Application Lifecycle Management process; 
  • Solid experience in managing relationship with external suppliers; 
  • Good knowledge in Agile development methodology;
  • Excellent written and spoken English

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Scrum (Software Development)Package DeliveryProject ManagementTraining CoordinationSoftware Development

Other Skills

  • Communication
  • Program Management
  • Leadership
  • Collaboration
Are you interested?

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