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Epicor Functional Consultant

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Good knowledge of business process, Excellent understanding of Epicor / ERP, Experience with client conversions, upgrades, Superior organizational and communication skills, Bachelor’s degree and 3+ years experience.

Key responsabilities:

  • Manage projects end-to-end, incl. upgrades and new implementations
  • Provide exceptional client communication and support
  • Collaborate in cross-functional team to meet deadlines
  • Research and address complex software issues
  • Demonstrate software effectively to clients
Panamax Inc. logo
Panamax Inc. SME https://www.panamaxil.com/
201 - 500 Employees
About Panamax Inc.
Panamax Inc. is a global leader in developing leading fintech and telecom solutions for digital transactions, switching, billing, fraud management and revenue assurance helping banks, financial institutions, enterprises, telecom operators, MNOs, and MVNOs. Founded in 2001 by Mr. Bankim Brahmbhatt, the company headquartered in New York, USA, has successfully carved its position in the financial and telecom technology sectors. Panamax offers the world’s leading digital financial platform MobiFin which has made digital finances a reality in several countries. As part of its digital financial offerings, the company offers Core Banking System, e-Lend, and smart biometrics solutions, while Campaign Manager and Loyalty & Rewards under the Customer Value Management portfolio. The Revenue Management solutions developed by Panamax include BillCall, Fraud Management, and Revenue Assurance to ensure complete financial management for carriers, while the switching and transcoding needs are taken care of by iMax Class-4 Softswitch and Bridge2Call Enterprise Retail Switch. Panamax also offers Traffic Monitoring Solutions to allow regulators to gain access to data pertaining to international and national traffic of operators. Its Managed Services and System Integration services are meant to build and manage a robust IT ecosystem for its clients.
See more Panamax Inc. offers

Job description

This is a remote position.

Responsibilities
  • Managing complex projects from beginning to end.
  • Thrive on continuous learning to stay up-to-date with new software versions and add-ons.
  • Work effectively as part of a collaborative, cross-functional team to meet deadlines.
  • Be an exceptional listener and communicator with clients.
  • Work on upgrades, conversions, and new implementations of Epicor.
  • Answer support issues in an effective and friendly manner.
  • Research and/or escalate complex software issues.
  • Work with Technical team to define client enhancement needs.
  • Demonstrate software in a clear and effective manner.
  • Travel to clients as necessary


Requirements
  • Good knowledge of business process
  • Excellent understanding of Epicor / ERP
  • Experience with client conversions, upgrades
  • Excellent writing, editing, listening and verbal communication skills (English preferred)
  • Superior organizational skills and ability to manage multiple tasks
  • Self-motivated, ambitious, willingness to learn, adapt, and excel
  • Ability to work collaboratively with a wide range of disciplines
  • Knowledge of manufacturing, distribution, and/or services, industries
  • Must be a pro-active contributor to the team who can take initiatives recommend and implement ideas.
Desired Background
  • Bachelor’s degree (preferably accounting degree / production engineering)
  • At least 3+ years of experience implementing and supporting Epicor

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Sage ERPBusiness ProcessProduct Knowledge

Other Skills

  • Verbal Communication Skills
  • Organizational Skills
  • Collaboration
  • Proactivity
  • Teamwork
Are you interested?

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