Revenue Operations Lead, Processes
72% Flex- Remote from:United States
Revenue Operations Lead, Processes
Offer summary
Qualifications: Prior experience in operations, preferably revenue operations, at high-growth startups., Track record of designing and managing critical business processes., Ability to collaborate cross-functionally with various departments and stakeholders., Strong problem solving skills, data-driven mindset, and proficiency in operational efficiency and Salesforce tools..
Key responsabilities:
- Build and establish foundational initiatives within Revenue Operations function.
- Lead the improvement of sales processes, evaluate sales funnel efficiency, and implement automation.
- Collaborate with other teams and departments to drive growth processes and achieve objectives.
- Operational roles are focused on problem-solving through streamlined solutions and a data-driven approach.
Job description
Your missionsHeadway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.
Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
As an early addition to Headway’s Revenue Operations Team, you’ll have the unique opportunity to build and shape an operational function that is directly responsible for unlocking Headway’s ability to drive provider activation, retention, and revenue through process design and optimization.
As Headway scales to deliver high-quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially. To this end, in our journey to build next generational healthcare growth infrastructure, we’re seeking a strong operator to help grow and shape a truly mission-critical function responsible for scaling Headway’s growth processes. This is a career growth opportunity that will enable you to be a driving force in maximizing operational efficiency within one of America’s fastest growing startups.
You will:
- Design, build and implement foundations for a variety of 0-1 initiatives within the Revenue Operations function.
- Drive the build, execution, monitoring, & ongoing improvement of the quota close process for both sales and customer success.
- Evaluate areas of improvement across our entire sales funnel, leveraging automation and tooling to increase efficiency and extend bandwidth.
- Lead cross-functional efforts with other revenue operations pillars (strategy and systems), growth functions (marketing, sales, customer success, enablement), and other departments (including operations, payer, product/ENG) to drive core growth processes and achieve team OKRs.
You will love this role if…
- You have 5+ years of experience in operations (preferably revenue operations) in high-growth startups.
- You have experience designing and owning end-to-end critical business processes
- You have experience working cross-functionally with business unit leaders (e.g. sales, customer success, marketing) & other revenue operations leaders.
- You are a self-starter, with the ability to distill complex problems into simple solutions.
- You are highly data-driven and can drive complex analyses and translate them into key actionable insights, projects, and OKRs.
- You are a systems thinker, inclined to solve problems with product and automation. Experience with Salesforce and sales tools (Outreach, LeanData, Chili Piper, etc) is a strong plus.
- You thrive at operating in a hyper-growth startup, remaining flexible, and willing to adjust when needed.
Compensation and Benefits:
- Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
- Group A: $125,000
- Group B: $112,500
- Group C: $100,000
- Examples of cities located in each Compensation Grouping:
- Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
- Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
- Group C = All remaining cities
Other compensation includes: discretionary bonus.
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Unlimited PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com
Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.
Required profile
- Self-starting individual who seeks simplicity in solving complex problems.
- Strong ability to analyze data, derive insights, and execute projects based on that analysis.
- Systems-oriented thinker apt at employing product and automation tools for issue resolution.
- Demonstrates adaptability and flexibility in a fast-paced startup environment.
Go Premium: Access the World's Largest Selection of Remote Jobs!
- Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
- Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
- Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
- Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.
Find other similar jobs
🚀 Go Premium
Access the World's Largest Selection of Remote Jobs!
Go Premium
Access the World's Largest Selection of Remote Jobs!