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Pharmacy Tech I

Remote: 
Full Remote
Experience: 
Junior (1-2 years)
Work from: 
Rhode Island (USA)

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US Tech Solutions Large https://www.ustechsolutions.com/
1001 - 5000 Employees
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Job description

Position Summary: 
This position involves receiving in-coming calls from members, providers, etc., and providing professional phone assistance through the criteria-based prior authorization process. The role requires maintaining complete, timely, and accurate documentation of all approvals and denials, and transferring all clinical questions and judgment calls to the pharmacist.

Duties:
  • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
  • National pharmacy technician certification. Eligible for state registration, certification, or licensure per state regulations.
  • Advanced computer skills including word processing and spreadsheet utilization.
  • Excellent customer service skills (written and verbal) are a must.
Experience:
  • Minimum of 1 year of experience required in a customer service position with high volume call center experience, preferably in healthcare, social services, or a similar service position.
Education: 
  • Verifiable High School diploma or GED is required.

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Sales Acumen

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