Offer summary

Qualifications:

Pharmacy degree from an accredited institution., Valid pharmacist license., Strong attention to detail and accuracy in prescription checking., Excellent communication skills for customer interaction..

Key responsibilities:

Verify prescriptions for accuracy and safety.

Digitize medications according to prescriptions.

Address customer inquiries and resolve issues effectively.

Promote and upsell services through calls and feedback collection.

Greenline Pharmacy and Supermarket is fastest growing Retail Pharmacy & FMCG chain in India. As Pune’s most loved pharmacy, health, FMCG, daily needs product and beauty trading company, Greenline purpose is to champion the health and well-being of every individual in India. Operating more than 8 retail locations across Maharashtra, Greenline is proud to be a neighborhood health destination serving approximately 12,000 customers each day. Greenline pharmacists play a critical role in the Maharashtra healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Greenline offers a true omni-channel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities statewide. We serve more then One Lakhs Fifty Thousand SKU over the counter & online.

Job description

Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient.
Digitize the medicines as per the prescription.
Contacting referring physicians' offices with questions over prescription.
Handle customer queries, and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution.
Comply with all applicable legal rules, regulations and procedures.
Maintain confidentiality with respect to customers' medical details.
Take calls for Home Delivery and upsell
Make cold calls to take feedbacks and upsell
Make calls to promote the Ecom / Tcom business model

Required profile