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Account Manager

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s Degree preferred, Up to 3 years of Account Management or Sales experience; SaaS sales is a plus.

Key responsabilities:

  • Grow sales through cross-selling, up-selling and expanding pipeline
  • Maximize customer value and collaborate with internal teams for growth
TCP Software logo
TCP Software
501 - 1000 Employees
See more TCP Software offers

Job description

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. **

About TCP (TimeClock Plus)**

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook. **

Summary**

The Account Manager will be primarily responsible for generating new expansion sales into existing customers through cross-selling, up-selling and growing pipeline. We are looking for candidates with a drive to succeed and grow professionally, someone who is a self-starter and has a positive mindset. **

As An Account Manager, You Will**

  • Ensure that customers derive maximum value from their investment in TCP products, identify new opportunities, and collaborate with appropriate business units to ensure growth.
  • Achieve and exceed assigned sales revenue quota.
  • Conduct needs assessments at various levels and within multiple customer groups (technical, a line of business, executive, etc).
  • Communicate effectively how to close the gap between a customer’s current process and their desired state.
  • Maintain an organized database of accounts, opportunities, and associated activities.
  • Accurately manage, track, and precisely forecast revenue opportunities.
  • Communicate a compelling and concise value proposition for expanding customers.
  • Be responsible for territory planning and management.
  • Complete a minimum of 40 dials a day with 1.5 hours of talk time.
  • Travel up to 20%

You are a strong fit for this role if you have:

  • Bachelor’s Degree preferred.
  • Up to 3 years of Account Management or Sales experience; SaaS sales are preferred, but not required.
  • Proven success in building pipeline 3x the size of quota
  • Ability to create and assess sales opportunities via a consultative approach.
  • Proactive, takes the initiative, detail-oriented, coachable, and a good listener.
  • Ability to prioritize and perform effectively under pressure.
  • Strong knowledge of business processes, mobile business applications, and automation
  • Highly motivated, results-oriented, and high-integrity professional
  • Exceptional telephone and interpersonal communication skills
  • The desire to be both a mentor and student contributing to the collective success of their team.
  • Ability to work well under pressure, manage competing priorities, and meet deadlines.
  • An outgoing, high-energy personality who enjoys new “adventures” and helping others to solve problems.
  • A "how can I help?" attitude - Willingness to think outside of the box to help your customers.
  • Proficiency using CRM automation tools such as Salesforce is a plus
  • Experience using Outreach, Salesforce, BoostUp, and Zoom Info is preferred, but not required.

Benefits

  • Competitive salary based on experience plus uncapped commissions
  • 20 days PTO and 13 days of companywide holidays
  • 8 hours to volunteer and impact your community
  • Comprehensive benefits (Health/Dental/Vision/401K)
  • The work/life set up you need to be successful.

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Leadership
  • Stress Management
  • Results Focused
  • Dynamic Personality
  • Listening Skills
  • Detail Oriented
  • Verbal Communication Skills
  • Open Mindset
  • Teamwork

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