Account Manager – Media Solutions (General Merchandise)

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com. **

What will you be doing?**

The Media Solutions Account Manager will be the day-to-day client contact for sold-in measurement projects, audience requests, and other media solutions. This includes owning kick off calls & docs, project status updates, curating insights and storytelling for measurement projects, and communicating product updates/expanded capabilities to clients. **

Job Responsibilities**

• Primary Contact: Day-to-day contact for all sold-in client projects. This includes owning kick off calls & docs, project status updates, curating final story, and communicating product updates/ expanded capabilities.
• Audiences: Own execution of audience requests & proactive recommendations to clients.
• Account Insights: Have deep account knowledge to understand client needs and potential areas of opportunity. Communicate client concerns that are voiced in day-to-day conversations to leadership.
• Product: Act as client-facing product and marketing solutions expert for sold-in projects. Know how our measurement capabilities work in detail.
• Insights: Analyze data and measurement results in partnership with Solutions to develop insights and inform client on key learnings, recommendations, and actionable takeaways.
• Project-Management: Between internal teams and Client to set expectations, deliver results, manage timelines, and related variable changes. You are the “quarterback” for internal operations
• Process Improvement: Identify opportunities for increased efficiency in cross-functional operations

Requirements

• Educational background: Bachelors degree or higher
• Years of experience; +3 years in Media, General Merchandise, Retail, and/or Agencies in client-facing and project management roles
• Specific software or platforms: Microsoft and Google productivity suites

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote.

_The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

_ _The salary range for this role is $61,000.00 $100,000.00.

_ _We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

_ _You can apply for this role through our career website.

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