Business Analyst

Directly responsible for interacting with business units and other Systems area personnel to define, develop and complete strategic and tactical initiatives that effectively support the org Operations. **

Responsibilities**

• Performs user functional analysis for the development of strategic and tactical initiatives for the business units
• Partners with functional groups within the organization to clarify business requirements and to ensure technologies are aligned with business needs
• Understands overall technical direction and communicates this direction to the business to ensure consistent and common application of technology solutions
• Ensure clear and complete project requirements in order to deliver a complete solution
• Works with business units to define and complete detailed business requirements for tactical and/or strategic recommendations
• May provide ongoing support throughout the pilot phase of the initiative
• Builds partnerships with the business and technical representatives to create a team atmosphere while in problem solving activities
• Conducts structured interviews with various business and technical representatives to gather information relating to a specific business situation
• Creates workflow diagrams that reflect current and future business environments
• Documents findings, formulates alternatives and finalizes recommendations
• Facilitate project work related to the org Operations business from beginning phases through implementation
• Perform other assignments to comply with business strategies and initiatives
• Analyze, evaluate and recommend vendor system software packages to meet business requirements
• Develops presentations to business and technical partners to communicate/sell findings and recommendations

Qualifications

• At least seven years applicable business analyst experience
• Possesses PC desktop software skills (proficient with MS Office Product Suite.)
• Demonstrates outstanding interpersonal skills with emphasis in pro-active brainstorming and debating dialogues
• Possesses three years business systems development expertise
• Experience with interviewing, researching and documenting findings
• Requires high energy, positive thinking and an assertive personality that is perceived as professional, open, intelligent and a remarkable contributor to any team
• Knowledge of Life Insurance, Annuities, Marketing and/or Telemarketing systems and applications preferred
• Bachelor’s degree in Computer Science, Business, Engineering or related discipline preferred
• Strong leadership, communication, listening and influencing skills
• Ability to build trust and credibility
• Adaptability and flexibility
• Experience across multiple verticals of technology (relational databases, Web Services/APIs, SaaS, etc)
• Able to apply architectural principles to business solutions
• Able to conceptualize and design high-level models (capability, business, operating, etc)
• Analysis experience supporting self-service and public marketing sites

Preferred Qualifications:

• Knowledge of Life Insurance
• Bachelor’s degree in Computer Science, Business, Engineering or related discipline
• Read XML and JSON data models
• ACORD
• MuleSoft
• Project Management
• Skilled in writing SQL queries