Product Manager

Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.

Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do.

This is made possible through Wati’s easy-to-use platform that can be up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 100+ countries are now using Wati.

Wati is experiencing rapid growth and we are looking to hire seasoned Product Managers to help scale the product, prioritise ideas and work with our product and engineering teams to develop and execute our shared product vision. We are looking for extremely entrepreneurial PMs who value moving quickly.

If you have demonstrated experience building major features or new products, have empathy for both consumers and businesses and want to unlock the potential for messaging to serve millions of customers, we would be excited to hear from you. 

This will be an opportunity for you to build experiences that thousands of small businesses use on a daily basis, and to be a key part of this high growth journey.

What you’ll do:

• Help in developing and executing new features and products
• Work with leadership to plan and execute roadmap
• Understand the messaging ecosystem, markets, competition
• Meet regularly with customers and customer-facing teams and translate customer needs into product capabilities
• Drive the launch of new products and features, test their performance and iterate quickly based on data driven insights
• Work collaboratively with Engineering, Marketing, Legal, customer success and UX teams 
• Share new user and business driven ideas and execute them end-to-end

Requirements

• 2-3 years of product management experience in B2B SaaS
• Experience in building new features from conception to launch
• Experience in leading engineering and design discussions
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, sales, customer support, finance or marketing
• Ability to influence multiple stakeholders without direct authority
• An eye for design
• Strong data skills
• Good presentation skills
• Ability to think creatively and solve customer problems
• Demonstrated ability to work in a small team setting
• Can hold your own while speaking to technical experts
• Previous experience in B2B SaaS
• Experience working in startups - a plus
• Coding or data analytics experience - a plus