The RDOS will
remotely support 20 branded hotels across the United States by consulting with
their owners, investors, and general managers to increase property revenue and
market share.
As the RDOS, you
will manage five associates, who will assist you in the generation,
solicitation, and management of new accounts for your partner hotels. You will
also be responsible for the retention and expansion of our existing hotel
portfolio across all verticals.
Responsibilities
· Regularly
generate business opportunities for our hotel partners by acquiring new
accounts and growing them
· Collaborate
and align with hotel ownership and management to meet sales objectives
· Sustain
strong relationships with hotel partners through an open line of communication,
periodic feedback and consultation, and timely resolution of issues
· Create,
manage, and review existing customer records in the revenue management system
· Keep
an up-to-date sales revenue database comprising historical sales data, progress
reports, upcoming events, and general customer information.
· Retain
customer accounts by concentrating on overall sales opportunities, revenue
potential, booking behavior, decision-making considerations, event logistics,
and competitor rates.
· Develop
and execute a business strategy for key accounts in collaboration with
associates as needed
· Reach
booking targets by propelling the sales process, including follow-up meetings,
site visits, and attending customer events when necessary
· Submit
periodic sales activity and accomplishment reports containing sales pipelines,
leads and conversions, and customer communications
You must have extensive on-site hotel sales and
marketing experience with Marriott and Hilton and expert-level knowledge of
their property management systems. You must also be familiar with their brand
sales standards, certifications, revenue management, and overall sales process.
You must also possess the following skills and
qualifications to demonstrate your fitness for the position:
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