Principal Data Scientist, Community

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. **

Your Future Team**

Does the challenge of scaling a fast-growing company by powering it with data and analytics excite you? Using your business instincts and creativity, you will support an excellent product with nuanced analysis, relevant insights. Atlassian has a wide and vibrant community which is growing every year and an invaluable part of our company, given our flywheel model to power growth. This role aims to understand how we can leverage our Community for impacting key business metrics, finding the levers to support and grow this community at scale and drive initiatives to accomplish this. If you love finding patterns amidst chaos, making quick decisions, and aren't afraid of being wrong, then you will be a great fit!

Atlassian is looking for a Principal Data Scientist to be the primary analytics partner to our Community & Learning team. We're looking for someone with business instincts, creativity, Data Science mastery, and experience working with teams; someone who is passionate about applying these skills to build a measurement culture connected to growth. **

Responsibilities**

What you’ll do

• Influence strategy & important decisions around Atlassian Community by understanding the role that Community plays in customer experience and the value it has to the Atlassian business.
• Define, set and report on department level KRs to the GTM Executive team
• Build mental models and measurement frameworks that identify and move users from initial engagement to potential champions & brand advocates.
• Envision, scope, and lead high impact projects by collaborating with Community, Research, Product, Engineering and Customer Success
• Promote a measurement culture and understand the impact of our internal strategy and campaigns, by designing and analyzing experiments or running causal analysis to understand impact
• Build tools to automate reporting and create insights to allow Community / Marketing leaders to quickly see how our programs are performing.
• Foster a world-class Data Science culture - Leading by example, continuous learning and mentoring Data Scientists on the team

Qualifications

Your background

• Experience applying your Data Science skills to identify and lead projects which have had impact on business strategy and performance
• 8+ years of experience in Data Science or related fields. (Preferred - 10+ years experience with a post-graduate degree in a quantitative discipline like Statistics, Mathematics, Econometrics, Computer science)
• Expertise in applying a broad variety of statistical / DS concepts (e.g Regression, Trees, Clustering, A/B testing) to business problems and a strong sense of when to apply them to the problem at hand.
• Expertise in SQL and a high level of proficiency in another data science programming language (e.g Python, R) with expertise in libraries like Pandas, Numpy, Scikit-learn etc.
• A very high bar for output quality, while balancing "having something now" vs. "perfection in the future"
• Comfort explaining complex concepts to diverse audiences and creating compelling stories
• Proficiency in visualization tools (e.g. Tableau, R-shiny, streamlit) and libraries (e.g. - matplotlib, bokeh)

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $201,300 - $268,400

Zone B: $181,200 - $241,600

Zone C: $167,100 - $222,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. **

Our Perks & Benefits**

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more. **

About Atlassian**

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .