Senior Data Scientist - Remote in Canada except Quebec

72% Flex

Full Remote

Mid-level (2-5 years)

Remote from:Canada

Request priority access (3/3)

Senior Data Scientist - Remote in Canada except Quebec

72% Flex

Remote: Full Remote

Experience: Mid-level (2-5 years)

Work from: Canada

Offer summary

Qualifications: Masters in Data Science, Statistics, Computer Science or related field, 2-5 years of experience in predictive analytics and regression modeling.

Key responsabilities:

Create data science products using big data cloud platform
Develop customer experience scores and marketing optimization solutions
Identify and escalate risks, drive timely project delivery

TTEC Digital

Information Technology & ServicesLarge

https://www.ttecdigital.com/

1001 - 5000 Employees

aboutTTEC Digital

Job description

Your missions

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

This position is not available in Quebec.

TTEC Digital Analytics & Insights Practice is looking for a smart, energetic person that is intimately familiar with mining big data & delivering big vision, developing turnkey consulting solutions, and leveraging decision science to revolutionize our clients’ businesses.

We combine human insight and the speed of technology to transform our clients’ interactions with their customers. Advanced analytics of the customer experience and customer interactions is our expertise.

What You'll Be Doing

You will be a part of our Global Data Science Center focused on helping our clients find and seize opportunities in their markets.

Work within our proprietary big data cloud computing platform to create data science products for our customers

Support the development of consulting products such as customer experience scores, customer journey management, and marketing optimization solutions

Leverage a mixture of data science methods such as SVM, neural nets, decision trees, and regression models to deliver proprietary uplift model solutions

Maintain our stellar reputation with our clients and drive >80 client NPS

Support the introduction and advancement of decision science throughout our contact center engagements

Recommend or introduce new data science methods where they add value to our work

Leadership

Mentor and develop junior colleagues

Align resources to projects

Recommend and introduce new methods where relevant

Resource planning

Recommend required resources to managers

Align required resources to client schedules

Mentor data engineers and architects on requirements

Develop requirements and technical specifications documents for use by engineers

Delivery

Recommend project timelines to managers

Drive on-time delivery and identify and escalate risks to managers

Support attainment of annual goals for client satisfaction

Deliver your own solutions while collaborating on other projects

What You'll Bring to the Role

Training and Experience

Masters in Data Science, Statistics, Computer Science, Economics, IE/OR, Applied Mathematics or related field is required; PhD is a plus

2-5 years' experience developing predictive analytics solutions since completing the post-baccalaureate program

Experience delivering solutions using regression modeling and machine learning techniques

Experience delivering solutions using large datasets (multi-Gb or larger)

Experience communicating project results to senior decision makers

Technical Skills

Expert at developing and implementing predictive analytics solutions in Python; experience with PySpark and SAS is a big plus

Ability to independently code SQL queries to extract data from databases

Ability to identify effective, relevant statistical and/or mathematical methods to solve complex business problems

Experience working within either AWS or MS Azure big data environments

Ability to understand the business questions and tackle them using machine learning or statistical method

Capable of explaining the pros and cons of different model methods and be able to propose solutions to improve existed models

Experience solving both binary and multi-class classification problem, as well as audience segmentation

Project and Team Skills

Ability to translate client requests into approach statements and project plans

Ability to communicate results of advanced analytic solutions in clear business terms

Expert in the use of the MS Office suite of products, especially Excel and Powerpoint, present results to clients and colleagues

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Ask us about our paid time off (PTO) and wellness and healthcare benefits

And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit www.mybenefits.ttec.com for more information.

#LI-DD1

About Us

TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital.

TTEC Digital is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

#LI-RemoteCanada

Required profile

Experience

Level of experience :

Mid-level (2-5 years)

Industry :

Spoken language(s)

Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

Strong communication to present analytic results to senior stakeholders
Ability to mentor junior colleagues and work collaboratively with teams

Are you interested?

Go Premium: Access the World's Largest Selection of Remote Jobs!

Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.

Upgrade to Premium

Find other similar jobs

SEE MORE JOBS

🚀 Go Premium
Access the World's Largest Selection of Remote Jobs!

🚀

Go Premium
Access the World's Largest Selection of Remote Jobs!

Start Your Free TrialDon’t ask again