Learning and Development Specialist

CXG is rapidly growing! We have created a new role within our HR Team to support our expanding team and evolving business needs and are currently looking to hire a Learning & Development Specialist.

This position is fully remote, providing you with the flexibility to work from wherever you are located!

Who we are:

Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals worldwide, working together to serve more than 200 luxury clients.

At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:

As a Learning & Development Specialist at CXG, you will play a pivotal role in creating, implementing, and managing our learning and development initiatives globally. This multifaceted role combines strategic thinking with hands-on execution, offering a unique opportunity to shape the development of our employees and our organization as a whole.

You will be reporting to the CPO of our Group based in Dubai and join a dynamic and fast-paced environment while collaborating with an international HR team based in the UAE, France, China, and Lebanon.

To excel in this role, you should be comfortable working independently, transitioning between L&D execution and strategic L&D projects, and have a genuine passion for supporting people’s growth and career development.

Key Responsibilities:

• Learning Program Development: Assess our people and organizational development needs, creating and executing comprehensive learning plan, strategies and programs that align with CXG's strategic objectives and individual career paths.
• Learning Management System: Assist in the management of our LMS and integrate various L&D initiatives into it.
• E-learning module creation: Design and deliver engaging e-learning courses using our learning content management platform.
• Onboarding: Support the CPO in developing our onboarding program to provide new employees with a seamless and informative introduction to our organization.
• Project Management: Develop and execute new initiatives related to our people’s L&D, such as creating an internal training offer, identifying external training partners, and developing career paths.
• Training administration: Facilitate in-person and virtual training sessions, workshops, and webinars.
• Training assessment and feedback: Conduct post-training assessments and surveys to ensure effective delivery and alignment with learning objectives.
• Internal L&D Initiatives: Take the lead in promoting our internal L&D initiatives, nurturing a culture of continuous learning and knowledge sharing among employees. Check for trending courses in the market that reflects our industry and ensure its feasibility internally

Requirements

What you will bring along:

• Bachelor's degree in Human Resource Management, Education, or a related field.
• A minimum of 3 years of experience in designing and implementing training and development programs.
• Solid understanding of adult learning principles and instructional design.
• Excellent project management and organizational skills.
• Fluent in English. Any additional language is a plus.
• Competence in using Microsoft tools (Word, PowerPoint, and Excel).
• Familiarity with learning management systems (LMS) is advantageous.
• Creative thinking and a passion for enhancing the skills and knowledge of others.
• Excellent communication and collaboration abilities.
• Ability to multitask and be proactive, open-minded, and flexible towards problem-solving.
• Ability to work effectively in a global environment.