Product Support Specialist
73% Flex
Remote: Full Remote
Work from: Spain
Offer summary
Qualifications: Professional qualification with years of experience in sales and support, familiar with Salesforce and Microsoft Office applications., Basic technical knowledge of computer hardware, software, and networking, understanding of operating systems and troubleshooting techniques..
Key responsabilities:
- Support the Sales Team with administrative tasks on existing and new accounts, manage customer data, address cancelations, and provide insights/reports to the Business teams.
- Handle customer inquiries, process orders, and ensure customer satisfaction by assisting account partners and cooperation companies.
Solera
Information Technology & ServicesLarge5001 - 10000 Employees
aboutSolera
Job description
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Soft Skills
- Customer-centric attitude with excellent communication and problem-solving skills, ability to handle multiple tasks simultaneously and pay attention to detail.
- Strong teamwork skills, passion for organization and discipline, fluency in English with additional languages being an advantage.
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