Technical Support Representative
73% Flex
Offer summary
Qualifications:
2-4 years of customer service experience, Experience in technical or software support roles, Fluency in Dutch, French, and English, Knowledge of CRM systems and IT qualifications.Key responsabilities:
- Provide advanced troubleshooting for Solera software via phone, email, and chat
- Collaborate with Product Development to find solutions
- Maintain professionalism and meet SLA goals
- Document all customer interactions and ensure compliance
Solera
Information Technology & ServicesLarge5001 - 10000 Employees
aboutSolera
Job description
Required profile
Experience
Level of experience :
Mid-level (2-5 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Excellent communication and questioning skills
- Attention to detail and analytical mindset
- Willingness to provide exceptional customer service
- Quick learner, adaptable, and takes responsibility for problem-solving
Go Premium: Access the World's Largest Selection of Remote Jobs!
- Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
- Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
- Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
- Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.
Find other similar jobs
🚀 Go Premium Today!
Unlock Unlimited Access to the Largest Remote Job Platform!
🚀
Go Premium Today!
Unlock Unlimited Access to the Largest Remote Job Platform!