Account Manager
73% Flex- Remote from:United States
Account Manager
Offer summary
Qualifications: Bachelor’s Degree in a relevant field preferred; 2+ years Auto Dealer industry experience., Prior account manager experience in automotive retail is advantageous; GA motor vehicle registration expertise required..
Key responsabilities:
- Provide technical support, resolve issues and integrate software into customer workflow.
- Offer excellent customer service, establish relationships, and manage diverse client needs.
- Ensure product knowledge is shared, onboard clients, and support sales initiatives.
- Oversee key accounts within Georgia and neighboring states, necessitating travel and overnight stays.
Solera
Information Technology & ServicesLargeaboutSolera
Job description
Your missionsTitling Account Manager
South Carolina
Exciting Opportunity: Transform Automotive Retail as a Titling Account Manager at TitleTec
Looking to level up your career? Consider this – as a Titling Account Manager with TitleTec, you will become an integral link between our innovative services and the thriving automotive retail industry. Picture yourself in the driver's seat, steering the customer journey and forging lasting, trusted partnerships.
Join us and leverage your deep knowledge of motor vehicle retail and registration titling. Be our champion, delivering insightful product training and resolving critical problems. As a project coordinator, you will also be the architect of new implementations, coordinating with the TitleTec team to ensure smooth dealership software installations.
Despite being a home-based role, you are never alone. We believe in fostering a supportive environment where daily collaboration helps our sales and marketing teams with new account acquisitions and enables national Account Managers to excel.
Key Responsibilities:
- Guarantee high-quality technical support services – deployment, installation, and utilization of our products.
- Master our software functions – identify and resolve customer issues, build strong relationships.
- Enable customers to meet their utilization targets, by resolving any technical issues and integrating the program into their workflow.
- Deliver impeccable customer service.
- Establish professional rapport while managing diverse client requirements.
- Determine a customer’s ability to deploy and set utilization objectives for our products.
- Keep all client contacts informed about product developments and DMV rule changes.
- Create and maintain user guides, provide onsite and remote training to clients.
- Support sales initiatives with area sales directors.
- Travel to accounts within Georgia and neighboring states of Florida and South Carolina, including overnight stays and air travel as required.
Essential Skills & Experience:
- Bachelor’s Degree in a relevant field preferred; work experience may substitute.
- 2+ years in the Auto Dealer industry preferred.
- Prior account manager experience in the automotive retail industry is a plus.
- Self-starter with a positive attitude, capable of independent thinking.
- Ability to work proficiently with a team or independently.
- Flexibility to adapt to client-driven schedules.
- Home-office based role, with 75% daily travel.
- Experience managing, deploying, and supporting PC and custom software applications in the automotive dealer market highly desirable.
- Key Account management experience a plus.
- Must have GA motor vehicle registration and titling experience and be able to pass a criminal background check.
Equality First:
TitleTec, a Solera Holdings Inc. company, is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other legally protected status. We believe in creating a workspace free from harassment, where everyone is welcome and empowered.
Apply now and accelerate your career to new heights with TitleTec!
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
Required profile
- Self-starter with positive mindset, adept at independent work, adaptability to client schedules and location.
- Great ownership at delivering training expertly, fostering crucial partnerships, and handling critical problem-solving.
- Strong communication and collaboration skills for team integration. Promote customer-centricity for successful deployments.
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