Job Description: • The primary role of the Senior Salesforce Business Analyst is to act as a liaison between business partners and IT Teams, supporting the solution delivery lifecycle for the Digital Distribution application portfolio under the direction of the Director, Business Engagement. • Join a team consisting of high-performing individuals that execute on product management, business analysis, process mapping, functional architecture, testing, and system integrations. • Be a proactive product owner and work alongside developers, support consultants, IT infrastructure, vendors, and different business verticals to support the Digital Distribution business. • Be the product manager of the portfolio of salesforce.com applications and system integrations. • Collaborate as project manager with technical teams to provide input on technical solutions and support end to end solution delivery. • Partner with key business clients to independently conduct and drive business requirements and design-related discussions and workshops. • Be a change agent and a knowledge keeper to support the successful business adoption of new IT solutions. • Research new technology tools and provide architecture solutions to support the growing Digital Distribution business.
Requirements: • Minimum of 4 years of solid hands-on experience with Salesforce.com • Minimum of 5 years of client facing and business systems analysis experience • Minimum of 5 years in application development and SDLC • Bachelor degree in Computer Science, Management Information Systems, or related fields. • Experience leading the analysis, extracting, and documentation of business requirements, and testing on projects, system enhancements and defects. • Deep understanding of IT project management, SDLC processes and methodologies, such as Waterfall, Agile Scrum and associated best practices, leveraging tools such as JIRA. • Excellent verbal and written communication skills - comfortable and confident communicating to all levels of the organization, both business and IT. • Ability to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines.
Preferred Qualifications: • Salesforce Admin Certification • Experience with Salesforce Lightning components • Experience with Media/Entertainment • Experience with Jira and Smartsheet • Experience with user experience and wireframe/mockup creation • Experience with business intelligence and analytical tools • Experience with data architecture, data warehouse and middleware/ETL tools and technologies. • Has worked within a project team over multiple geographic/international locations.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.