Role: Sales Development Representative
Type: Permanent
Location: Remote
The purpose of the Sales Development Representative (SDR) is to generate new business opportunities through identifying, contacting and qualifying potential leads. The SDR is required to build a solid sales pipeline with leads that meet the business criteria and ensure that the qualified leads are approached and a kick-off meeting is scheduled.
THE ROLE
- Prospecting and Lead Generation:
Engage in outbound prospecting activities, including cold calling, email outreach, social selling, and attending industry events, to generate a steady flow of qualified leads and expand the sales pipeline.
- Qualification and Discovery:
Conduct thorough qualification of leads to assess their fit, business needs, budget, timeline, and decision-making authority. Conduct discovery conversations to understand prospects challenges, pain points, and potential solutions.
- Relationship Building:
Build rapport and establish relationships with prospects through effective communication and active listening. Understand their goals and position solutions as valuable resources to meet their needs.
- Sales Accepted Opportunities (SAOs):
Convert Sales Accepted Leads (SAL) into SAOs by effectively communicating the value proposition of solutions, conducting solution presentations, and addressing prospect objections.
- Collaboration with Sales and Marketing: Collaborate closely with the sales and marketing teams to align strategies, optimize lead generation efforts, and provide feedback on lead quality, market trends, and customer insights.
- Pipeline Management:
Document and track all activities, conversations, and opportunities in the CRM system. Effectively manage and prioritize leads to ensure a steady flow of qualified opportunities for the sales team.
SKILLS
- Experience: Minimum of 2 years of experience as a Sales Development Representative or similar role in the technology industry, preferably in the SaaS sector.
- Prospecting Skills: Strong ability to identify and engage with prospects using a variety of methods, including cold calling, email outreach, social selling, and networking.
- Communication and Interpersonal Skills: Excellent verbal and written communication skills. Ability to articulate the value proposition of solutions and build rapport with prospects.
- Goal-Oriented: Proven track record of meeting or exceeding targets and key performance indicators (KPIs). Results-driven mindset with a focus on generating Sales Accepted Opportunities.
- Resilience and Persistence:
Ability to handle rejection and maintain a positive attitude. Demonstrated resilience and persistence in pursuing leads and overcoming obstacles.
- Team Player: Strong collaborative skills and the ability to work effectively with cross-functional teams, including sales, marketing, and customer success.
- Organizational and Time Management Skills: Excellent organizational skills with the ability to manage multiple priorities, follow up on leads, and meet deadlines in a fast-paced environment.
- CRM Proficiency: Familiarity with CRM systems (e.g., HubSpot beneficial) and understanding of lead management processes. Experience in effectively utilizing CRM tools to track and manage sales activities.
- Microsoft Office Suite
(Word, Excel, Power Point)
- Google Suite (Gmail, Google Drive, Google Sheets, Google Docs, Google Slides)
BEHAVIORAL COMPETENCIES REQUIRED
- Self-Starter
- Drives Success
- Meets Deadlines
- Persistent
- Detail Orientated
- Energetic
- Organized
- Passionate
- Dedicated
- Team Player
- Persuasive
- Resilient