Agency Performance Analyst - Remote (Northeast Only)

Financial

• Short-term disability, long-term disability, and life insurance coverage are provided at no cost
• Optional benefits include enhanced life insurance and critical illness plans
• 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
• Pension Plan
• Certain positions may also be eligible for short-term incentive plans.

Social

• Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
• 7 days of paid sick leave
• 10 paid company holidays
• Personalized paid time off after 3 years! 

Emotional

• Access to Modern Health, a provider of accessible, personalized mental health care

Physical

• Medical, dental, and vision coverage options begin on the first day of employment
• Flex Spending Accounts and Health Savings Accounts (with employer contribution) are available based on the medical plan you choose

YOUR PURPOSE AND FUNCTION IN OUR COMPANY:

The Agency Performance Analyst will work to evaluate the performance of the independent insurance agencies partnered with our company so that we can optimize agency performance and foster strong relationships with our agency partners.

The Agency Performance Analyst will:

• Analyze Agency Performance: Analyze the performance of independent insurance agencies to identify strengths, weaknesses, and areas for improvement. Evaluate key performance indicators (KPIs) such as growth, retention, profitability, and customer satisfaction. Provide insights and recommendations to enhance agency performance and overall productivity.
• Analyze Agency Compensation Program: Analyze and review agency compensation programs to ensure alignment with company goals and market competitiveness. Monitor and assess the effectiveness of compensation structures and provide recommendations for improvements.
• Coordinate Agency Incentive Payments: Administer agency incentive programs and coordinate payments to eligible agencies accurately and timely. Act as the primary point of contact for agency inquiries related to incentive payments.
• Manage Profit Sharing Programs: Manage the profit-sharing program for independent agencies, ensuring accurate calculations and timely distribution of payouts. Collaborate with finance and legal teams to ensure compliance with profit-sharing agreements.
• Generate Reports: Develop and generate comprehensive reports on agency performance and compensation programs for internal and external stakeholders, enabling data-driven decision-making.

KEY CAPABILITIES FOR SUCCESS:

• Analytical and data interpretation: Strong ability to identify internal and external data sources and leverage to identify and analyze agency performance results and trends to guide decision-making around strategies and actions focused on enhancing agency experience and agency performance to drive profitable growth.
• Business acumen: A solid understanding of business principles, including finance, marketing, and operations, is essential.
• Communication and interpersonal: Excellent communication and interpersonal skills to build and nurture productive relationships, and clearly and concisely articulate trends in the data.
• Independent and Team: Ability to work independently and collaboratively in a fast-paced, dynamic environment. as part of a team.
• Life-long learner: Ability and desire to learn new concepts, processes, and applications in an evolving environment.
• Organized: Good attention to detail, organization, and prioritization skills to effectively balance competing priorities while meeting the needs of various internal and external stakeholders.

QUALIFICATIONS:

• Bachelor’s Degree required, preferably in Business, Finance, Marketing, or a related field.
• 3+ years' experience in insurance industry and financial analysis, preferably within an agency or carrier setting.
• Proficiency in data analysis tools and techniques is required.
• Knowledge of the insurance industry and agency operations is a plus.
• Proficient in relevant enterprise tools and software (Microsoft Office Suite, Tableau). 

ABOUT US:

As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges, and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We are People First - committed to creating an environment that fosters the success and well-being of all our people; when our people thrive, our business and communities thrive. We have a flexible and high performing work environment offering opportunities for professional development, challenging careers, and competitive compensation. We also offer a dog in the workplace policy for our canine co-workers. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer.  Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. 

DISCLAIMER:

This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees.

The base pay range for this position is $66,287.40 - $103,680.30 paid on a salaried basis.  The rate offered to any candidate will be reflective of the candidate’s experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.