Director of Sales & Marketing and Events- Thompson Zihuatanejo (Remote)

Organization- Oklahoma City Sales Office

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Sales and Events is a highly visible role with exposure to Senior and Corporate leadership. Successful leaders at Hyatt lead by example and model the organizations values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success for and through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring award- winning environment this experience is for you.

The Director of Sales and Events has direct oversight of the Sales, Event, and Marketing operations of the hotel. Responsibilities include the Sales, Marketing, and Events Budget/P&L, revenue forecasting, advertising, marketing, developing, and writing business plans, and ownership meetings. Additionally, the role leads the development and implementation of both short-term and long-term strategies in all sales, catering, and marketing channels to achieve hotel’s revenue goals and increase market share performance.

The Director of Sales and Events leads sales and event managers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales and event services staff, training, managing, and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director of Sales and Events reports directly to the General Manager with oversight form the Regional Vice President of Sales and Events.

Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts.

Communication and organizational skills are of the utmost importance.

_Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

_ Qualifications

• 6 years or more of progressive hotel Sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Develop the annual business plan and oversee execution of tactics.
• Sales and Marketing P&L management
• Revenue forecasting and development of both short -term and long -term business strategies. Ensuring accurate annual revenue budgets and monthly forecasts are produced that support revenue goals of the hotel and outgrow the competition.
• Training and supervision of; sales managers, events managers, revenue manager and

marketing Manager.

• Oversee the production and execution of a marketing plan for the hotel and ensure

marketing efforts are evaluated for their effectiveness in driving revenue.

• Act as the senior customer facing representative for all current and prospective

clients, including, but not limited to site inspections and customer entertainment.

• Demonstrated history of success
• Results driven, energetic, and focused
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel platforms
• Excellent organizational and time management skills
• Comfortable with sales and revenue systems/programs