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Account Manager at Staples

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

At least 3 years of sales and customer service experience, Ability to travel within Canada, Proficient in Microsoft programs.

Key responsabilities:

  • Sell Staples Promotional Products to new and existing customers
  • Manage client relationships and work with internal resources to find solutions for customers
  • Design and implement strategic plans for Enterprise Accounts
Staples logo
Staples Retail (Super / Hypermarket) XLarge https://www.staplesbusinessadvantage.com/
29340 - 29340 Employees
See more Staples offers

Job description

Job Description

Staples is business to business. You’re what binds us together.

Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list, we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility. **

What You’ll Be Doing**

  • As the Account Manager you will market and sell SPP products and services to new and existing customers and manage enterprise-level contracted client relationships
  • Your customers are some of the most exciting and recognized brands in Canada and you are responsible for customer satisfaction and for the delivery of commitments made by the company
  • Much of your day is spent communicating with your customers to solve their challenges and interacting with SPP’s suppliers and internal resources to build the right solutions for our customers
  • While you are responsible for achieving team sales and profit goals, you are also designing and implementing strategic business plans and reviews for your customers, and always looking for ways to deepen your relationships and grow the sales within your Enterprise Accounts

What You Bring To The Table

  • Excellent interpersonal, communication and presentations skills with a flair for sales
  • Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
  • Ability to prioritize and execute work under tight deadlines
  • Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations

Qualifications

What’s needed- Basic Qualifications:

  • You have at least 3 years of sales and/or customer service experience.
  • Ability to travel to visit to customers within Canada.

What’s Needed- Preferred Qualifications

  • Your previous experience in the promotional merchandise industry
  • Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)
  • Bilingual in French and English preferred

We Offer

At Staples, you’ll find the asset we value most is you. It’s why we offer a number of benefits to support our associates’ well–being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work–life balance, retirement prep and overall peace–of–mind. For more information Check out our perks and benefits ! **

About Us**

Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
Check out the description to know which languages are mandatory.

Other Skills

  • Prioritization
  • Sales
  • Verbal Communication Skills
  • Customer Service
  • Organizational Skills
  • Microsoft Excel
  • Social Skills
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

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