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Senior User Experience Analyst

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United Kingdom

Offer summary

Qualifications:

Degree in legal services with 2-3 years experience, Expertise in iManage Work and Desksite configuration, SQL Server, Server configuration, and Active Directory.

Key responsabilities:

  • Configure and troubleshoot legal applications, monitor software performance, collect key indicators
  • Lead and implement new tech projects, troubleshoot software issues, support training team with modules and conduct training sessions
Digital Data Foundation logo
Digital Data Foundation Hrtech: Human Resources + Technology Startup https://www.digitaldatafoundation.com
2 - 10 Employees
About Digital Data Foundation
Finding your talent is our talent.We’re a talent solutions business focused on relationships, not transactions. So our range of services is designed not just to help you fill your roles quickly, but fill them with candidates who’ll enhance your business.We’re highly consultative, collaborative, and we’re proactive when it comes to finding solutions. Creating relationships rather than transactions, Clients rather than Customers.Our niche recruitment offering coupled with an in-depth expert knowledge of our core markets has enabled us to offer a true global recruitment solution.Legal Services and Technology recruitment experts - we’ve got a passion for supporting an industry that’s always thinking ahead, with innovation at its core.Carrying that spirit of innovation into our business – finding new and better ways to help our clients find the best talent at each and every level of their development.We’re people experts, focused on creating relationships between clients and candidates that stand the test of time. We know our industry inside and out, and build successful teams that make a difference - all around the world.
See more Digital Data Foundation offers

Job description

Senior User Experience Analyst

£Excellent Salary + Benefits - Hybrid Working - London, UK

James Carrera of Digital Data Foundation is sourcing a Senior User Experience Analyst responsible for client based configurations, troubleshooting and packaging of a wide range of legal applications.

Responsibilities

You will be Subject matter expert in legal application installations, Software packaging, troubleshooting, software performance monitoring and debugging tools;

  • Collects and reports on key performance indicators and measures of application reliability
  • Installs and maintains server based legal applications
  • Participates in special projects within and outside of present skillsets, ensuring all projects adhere to the established I.S. workflow process
  • Leads projects to implement new and existing application technologies
  • Troubleshoots software issues, documents and communicates resolutions to appropriate I.S. personnel and end users, as applicable
  • Supports Training Team as SME to produce training modules for both user and support audience, conducts training for support team members, trainers and in some cases end users.


Experience

Educated to degree level with 2-3 years progressive experience in legal services;

  • Innovative, analytical approach to solving complex problems
  • Expert in iManage Work and Desksite configuration
  • Knowledge of SQL Server and database queries
  • Experience in Server configuration and IIS
  • Demonstrated understanding of the Microsoft Active Directory OU and Group structure and the use of Active Directory Users and Computers
  • Ability to present technological problems, solutions and new technologies to non-technical personnel


For a confidential discussion contact

James Carrera at Digital Data Foundation

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Database QueriesActive DirectoryIIS ManagerServer ConfigurationMicrosoft SQL ServersDeskSite

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Analytical Thinking
  • Leadership Development
Are you interested?

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