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XTN-0D1B615 | SERVICE IMPLEMENTATION ENGINEER (SIT AGENT) - REMOTE

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Associates or Bachelor’s Degree in Computer Science or related field, 1+ years’ experience in computer networks and systems maintenance, Comptia A+ certification.

Key responsabilities:

  • Installing, configuring system hardware, software, and patches
  • Conducting diagnostic tests, troubleshooting client issues
  • Communicating technical solutions to customers
  • Performing audits on internal systems and databases
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KMC Solutions Real Estate Management & Development Large https://kmc.solutions/
1001 - 5000 Employees
See more KMC Solutions offers

Job description

The Purpose Driven Career Objectives of a Network /System / Database Administration at KMC:

Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to revolutionize the cybersecurity experience by taking an optimistic and people-first approach. Our deep bench of cybersecurity experts use world-class threat intelligence and 24x7 security operations centers (SOCs) to detect, respond and remediate advanced cyber threats.

 

Position Description:

Service Implementation Engineer / Agents are responsible for the design, configuration, and remote installation of customer network and security solutions and services.

To apply for Network /System / Database Administration, you are excellent at:
  • Performing the installation and configuration of system hardware, software, device drivers, and patches.
  • Performing diagnostic tests and troubleshooting to identify client issues.
  • Verifying functionality of hardware and software components on client devices
  • Talking to customers’ over the phone or via email to provide solutions to technical problems
  • Performing audits on internal systems and databases.
  • Operating and working with equipment such as computer peripherals, diagnostic tools, printers, and motherboards.
  • Repairing or replace faulty components in proprietary network devices.
Your Success Profile includes:
  • Ability to meet deadlines, manage stress effectively in high-pressure situations, and self motivated
  • Understanding of IT principles and an ability to communicate technical concepts effectively
  • Strong sense of discretion and confidentiality required
  • Solid understanding of OSI model layers 1 & 2
  • Superior IT problem-solving skills.
  • Ability to work long hours in a mission critical environment with occasionally stressful situations.
  • Experience with the Windows Operating System
  • Familiarity with security tools such as: Fortinet, Palo Alto, Cisco, Cisco Firepower,

Education/Certifications/Training Required:

  • Associates or Bachelor’s Degree in Computer Science or related field
  • 1+ years’ experience in computer networks and systems maintenance
  • Comptia A+ certification

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Ability To Meet Deadlines
  • Stress Management
  • Calmness Under Pressure
  • Self-Motivation
  • Client Confidentiality

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