Senior Salesforce Administrator (Romania, REMOTE)

Locations: Brasov, Cluj-Napoca, Iasi, Oradea, REMOTE

Type: Fulltime Employee or SRL (No PFA)

Client: ITC Provider

Visa sponsorship: Not available. Please apply only if you are legally eligible to work in Romania.

IdealStaffs Consulting is looking for a proactive individual that can help our client continually improve and enhance their Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to our client, therefore the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our client current setup and their business objectives, in order to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into laymans terms, clearly explaining design options and their potential impact.

Responsibilities

This is a varied business facing role, with the following responsibilities:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Understanding of basic triggers/Apex code knowledge
• Sandbox environment management
• DevOps/release management experience
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilised platform features
• Create a platform roadmap and define priorities, liaising with stakeholders
• Own the communication of any platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Monitor and improve user adoption
• New user and ongoing user training
• Technical documentation
• Management of integrated applications and third party suppliers including DocuSign, Conga, Survey Gizmo, Mailchimp etc.

Qualifications and Background

Required:

• Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Sales Cloud or Salesforce products
• Certified Salesforce Administrator
• Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder

Desirable:

• Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
• Bachelors/Postgraduate degree, or professional qualification

Knowledge, Skills, and Abilities

Required:

• A proactive attitude to platform enhancements
• Designing scalable, best practice solutions
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Translating requirements into technical solutions
• Experience in change management and governance
• Training end users and key stakeholders
• Technical documentation
• Available and responsive to questions
• Experience implementing Salesforce configuration changes
• DevOps/release management experience

Desirable:

• Understanding of basic triggers/Apex code knowledge
• Demonstrates continued personal/professional development
• Active in the Salesforce community

Other Activities

• Annual Anniversary Party;
• Regularly organized team going outs;
• Virtual Events;
• Internal sports competitions and weekly sports activities;

Other Benefits

• Premium national health insurance at Regina Maria;
• Meal Tickets (15 RON per each working day);
• Gifts for major national holidays;
• Team discounts: sports & wellness, banking, restaurants etc.;
• Company swags (backpack, T-shirts etc.);
• Modern office buildings;
• Performance bonuses at the end of the year;
• Employee referral bonuses;
• Personal events bonuses (wedding, child birth);
• Additional holidays for seniority in company;
• Flexible working schedule;
• Onsite traveling at the clients' offices and delivery centers.