Client Insights Analyst

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

For CIRCANA colleagues, we focus on the moments that matter. From meaningful work and impact to continuous improvement we challenge ourselves to grow both professionally and personally. You’ll feel a true sense of connection and purpose in your work and will craft the direction of your career in a highly personalized way. No matter the department you join, you’ll find yourself constantly growing and developing the skills of the future to deliver client growth. We believe in the undeniable strength that diverse people, culture, thought, and skill brings to our business, our clients, our people, and our communities. We are committed to nurturing a dynamic culture that embraces and celebrates growth, feedback, recognition, flexibility, belonging, and wellbeing for all. **

What will I be doing?**

Our Consumer & Shopper Insights (CSI) team is seeking a Beauty Analyst who will actively support the team in building relationships with Key Beauty clients.

Leveraging CIRCANA’s consumer data solutions including receipt solutions, surveys, panel, and more, the Beauty Analyst of CSI is responsible for growing the relationships between CIRCANA and Beauty clients by partnering together with account teams to help clients utilize CSI data offerings. This person will engage in all aspects of client support, including onboarding, nurturing client relationships at all levels, making analytical recommendations, and creating and delivering insightful presentations.

They will be responsible for collaborating with internal practice teams to provide answers to our clients’ most important questions, increasing strategic partnerships, and driving revenue. The goal is to extend beyond providing data, but to be a trusted partner our internal practice teams and clients rely on. **

Job Responsibilities**

• Support day-to-day CSI relationships with key client contacts working toward ownership of these relationships and budget as your abilities progress
• Develop business insights regarding the clients' most important issues/needs, both short and long-term
• Proactively relate consumer insights to category/industry trends to identify and quantify client business opportunities
• Utilize Unify+ and other analytic related software provide insights and recommendations to our clients
• Understand and communicate complex data in an easily digestible format
• Partner with cross-functional departments and teams within CIRCANA to ensure success for the business
• Expand the client base to include a broader mix of end users

Requirements

• 1-3 years of experience within data analysis, client services, account management or Beauty industry experience
• Demonstrate fearlessness and stability in a quickly evolving environment, initially internally and working toward comfort with clients.
• Strong analytical skills and problem-solving abilities; curiosity tenacity, and drive
• Ability to generate/support creative ideas and effectively sell those ideas.
• Aptitude to synthesize data and develop meaningful conclusions/insights from several data sources.
• Understanding of how consumer data can be used to identify business building opportunities for clients.
• Experience and practical application of utilizing longitudinal panel data is highly preferred
• Strong organizational and project management skills.
• Growing presentation skills working toward comfort presenting to large groups and senior audiences with coaching.
• Experience in, or passion for the Beauty Industry
• BA/BS or equivalent. Market research, economics, statistics or marketing background preferred.

Communication

The ideal candidate must be able to conduct engaging and impactful presentations that deliver value to the client while telling a compelling story in a concise and polished manner to a diverse audience. Most importantly, the candidate must demonstrate the ability to listen to the customer and appropriately match the customer's needs with CIRCANA’s products and services, or be willing to direct the customer to the best solution.

Relationships

The ideal candidate must be comfortable and effective when talking with a broad range of decision influencers and decision makers within an organization. The candidate will be able to effectively understand and build relationships throughout the customer's organization.

Discipline

The ideal candidate will be competent in managing their time and activities and must embrace our proven opportunity and customer management processes and systems. Candidates must possess a "can-do" perspective in their professional attitude. They will be detail oriented and demonstrate a strong work ethic. They will be sticklers for accuracy in their own work as well as their colleagues. They will be ready to back up their assertions with facts. **

Location**

This position can be located in the following area(s): Remote

_The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $47,000 to $70,000.

_ We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.