DevOps Engineer

Description

CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.

Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 12,500 global entities and are used daily by over 340 million people in the U.S. and Canada alone.

Are you looking for your next exciting career opportunity? Then look no more- you found it! We are expanding our enthusiastic Engineering (AI/ML) team and we are excited to add new teammates!

As a DevOps Engineer, you will play a vital role in designing, implementing, and maintaining the infrastructure and automation processes that support our software development lifecycle. You will collaborate closely with cross-functional teams, including software engineers, SRE Engineers, and QA professionals, to optimize our development and deployment pipelines.

If you are a detail-oriented problem solver with a strong background in DevOps methodologies and tools, this is an exciting opportunity to contribute to our company's success.

This position will require participating in a 24X7 on-call rotation. **

We’re excited to hire a new DevOps Engineer who can:**

• Design, implement, and enhance the infrastructure and automation processes for our software development and deployment pipelines.
• Collaborate with development teams to understand project requirements and provide guidance on best practices for CI/CD, infrastructure provisioning, and deployment strategies.
• Architect and implement scalable, reliable, and secure systems for application deployment, monitoring, and management.
• Evaluate and recommend tools, technologies, and processes to improve efficiency, reliability, and security of our infrastructure and deployment processes.
• Collaborate with Site Reliability Engineers (SREs) to ensure the availability, performance, and security of our production and development environments.
• Continuously monitor and optimize system performance, resource utilization, and costs.
• Implement and maintain robust monitoring, logging, and alerting systems to ensure timely detection and resolution of issues.
• Lead and mentor junior team members, providing technical guidance and fostering a culture of knowledge sharing and continuous learning.
• Stay up-to-date with the latest trends, tools, and techniques in the DevOps and cloud computing domains, and drive the adoption of relevant technologies and practices.
• Participate in on-call rotations and provide support for production incidents, ensuring timely resolution and minimizing downtime.
• Citizenship and Work Status Verification: This position requires verification of United States citizenship or work status due to citizenship-based legal restrictions. Applicants must be legally authorized to work in the U.S. and reside within the U.S. This position supports U.S. federal, state, and/or local government agency customers, subject to citizenship-based restrictions as required or permitted by applicable law.

There is no perfect candidate, but we are looking for:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Proven experience working as a DevOps Engineer or in a similar role, preferably with a focus on cloud-based environments.
• Strong knowledge of DevOps methodologies, CI/CD practices, and automation tools (e.g., Jenkins, GitLab CI/CD, CircleCI, Travis CI).
• Expertise in cloud platforms such as AWS, Azure, or Google Cloud, including infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
• Proficiency in scripting and automation using languages such as Python, Bash, or PowerShell.
• Experience with containerization technologies (e.g., Docker, Kubernetes) and container orchestration frameworks.
• Solid understanding of networking concepts, security best practices, and infrastructure monitoring and logging tools (e.g., ELK Stack, Prometheus, Grafana).
• Experience with configuration management tools such as Ansible, Puppet, or Chef
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex systems and identify and resolve issues.
• You have excellent communication skills, both written and verbal, with the ability to effectively communicate with team members and stakeholders at all levels.
• You could adapt to changing priorities and work in a fast-paced, dynamic environment.

Preferred Qualifications

• Relevant certifications in cloud platforms (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer).
• Familiarity with Agile and DevOps frameworks (e.g., Scrum, Kanban, ITIL).
• Knowledge of infrastructure security best practices and experience implementing security controls in a cloud environment.
• Familiarity with serverless computing and event-driven architectures (e.g., AWS Lambda, Azure Functions).
• Experience with performance testing and optimization of cloud-based applications.
• Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

Highlights Of Joining The CP Team

• We foster an open and inclusive environment. We are proud to be a diverse team, and we make strides every day to continue to grow our Diversity, Equity, Inclusion, and Belonging (DEIB) efforts.
• We invest in our employees immediately and offer opportunities, such as our Red-Carpet Rollout and Buddy System during onboarding, to build employee connections and accelerate belonging.
• We're big fans of company events!!This gives our global team (stretching over 45 states and 4 countries) a chance to get together, learn more about each other, and have fun! Our favorite example is Halloween week! Our Great Workplace Committee hosts a fun-filled week of Halloween festivities that includes Halloween Trivia, a Costume Contest, a Pumpkin Decorating Contest, and more!
• We have active committees in which you can directly participate or indirectly enjoy the activities they arrange. These committees include Community Engagement (philanthropic), ERG (employee resource groups), DEIB (Diversity Equity Inclusion & Belonging), Great Workplace Committee (plan fun virtual & in-person events), and Kudos (employee recognition).
• You can make an impact in communities across America (we serve 12,000 local governments and counting).
• You choose whether you work from one of our offices or work remotely.
• CivicPlus recognizes that ambitious and innovative people look for their company to support their professional growth. In addition to internal training opportunities, every department has set aside funds every employee can use on professional development opportunities, helping you grow your skills and develop your career. We support our employees’ growth.
• You'll be a part of "One of the Fastest Growing Privately Help Companies in the U.S" that's held the Inc Magazine title for 12 concurrent years. Our growth translates into opportunities for our employees as we look first to promote from within.

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. **

What is our hiring process?**

• Introductory Call with a member of our Talent Acquisition team.
• First Interview with the Hiring Manager·
  • Interview Loop with additional team members
• Interview Project Activity- We merely seek to catch a glimpse of your problem-solving approach and methodology.
• Offer

Employment Practices

CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.

• Upon receiving an offer of employment, candidates are required to complete a pre-employment background check. An offer of employment is contingent upon this post-offer screening process. All background screens will be conducted per state law by a licensed independent administrator.
• We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.

Please note: We are currently in the process of implementing a new Applicant Tracking System. If you have any trouble when completing an application or viewing open roles, please reach out to [email protected].