Technical Field Advisor - Steam Turbine (TDI), ( 23-8429)

Description

Job Summary:

The Steam Turbine TFA travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment, primarily Steam Turbines and some Gas Turbines. This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes the work under safety and environmental policies, serving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure

Essential Duties & Responsibilities:

• Manage, perform, coordinate, and/or monitor Steam Turbine site activities
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge
• Signs off on all changes implemented
• Drive customer satisfaction through commitment to quality
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
• Perform aftermarket upgrades that need to be performed at the site level.
• Supervise critical tasks when these activities are performed by third parties (as measuring, dimensional checks, other considered by the management).
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Extensive travel to and from projects and various field assignments will be required
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

Required Qualifications & Experience:

• Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• 5+ years of experience in a field services or power generation equipment maintenance position
• Successful completion of required TFA II training programs is a minimum requirement
• Solid understanding of Steam Turbine Operation and Controlling Parameters.
• Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment
• English proficiency required

Desired Characteristics:

• Knowledge and skills to actively support field service activities and be aware of where to seek answers to questions as they arise. Has experienced successful installations.
• Experience and training on Alstom, Siemens or other OEM equipment
• Extensive Field Engineering Services experience
• Pipe fitting and tubing experience.
• Previous experience working on GE LM equipment.
• Strong organizational and project management skills
• Strong oral and written interpersonal, communication, and leadership skills
• Strong business acumen and ability to sell GE products to the customer