At Smartsheet, our purpose is to empower everyone to achieve more. As a member of the User Experience team, you'll have the opportunity to shape the future of work, making our category-leading collaboration and work management platform intuitive, elegant, and future-forward.
As a Senior Manager of Product Design, you’ll lead a team of designers, researchers and partners to define and execute strategic initiatives that aim to evolve Smartsheet to an entirely new era of user experience. Your primary focus will be to drive and articulate a strategy for your area, and to lead your designers to deliver impeccable end-to-end flows with the next level of quality expected of our maturing UX organization. A strong mastery of leading from within the trenches, framing new perspectives, cross-functional partnership, and high-caliber craft are required in this role.
UX leaders at Smartsheet work within a pod team of product management, engineering, product design, and ux research. Given the sheer amount of change in our space and in technology at large, as well as the complexity and scale of uses applied with our product, the leader in this role will work with a fair amount of complexity and ambiguity. They will have the ability to impart great change and impact within the company, as well as with our customers, some of the largest organizations in the world. We’re looking for a courageous leader who’s not shy to explore and push for new horizons.
You will report to our Director of Product Design, and you may work remotely from anywhere in the US where Smartsheet is a registered employer.
You Will:
- Establish, articulate, and drive a vision for the future User Experience at Smartsheet as part of a UX leadership team — evolving the Smartsheet product to the next-generation of elegant, intuitive, delightful end user experience
- Strategically identify and prioritize product areas most in need of UX alignment, and own driving discussion and action with stakeholders
- Manage the day-to-day and strategic activities of UX designers, making sure that human-centered design processes are planned, followed, and documented
- Lead in a supportive and inclusive manner — motivate the team to perform at a high level
- Own delivery of design deliverables, either hands-on or directing other designers - including narratives, flows, wireframes, mockups, prototypes and pitch decks
- Deliver modern, intuitive design by evaluating emerging methodologies
- Collaborate with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraints
- Establish quality processes to ensure the design execution and engineering implementation are high quality, reflecting the design intent and positively impacting the lives of our users
- Participate as a thought leader across Smartsheet and within User Experience, playing a key role in shaping the culture of the UX and Product organization
- Test ideas and rapidly incorporate user feedback
You Have:
- 7+ years experience leading UX or Product Design — possessing strong information architecture, interaction, and visual design skills
- 5+ years of people management
- Systems thinking experience—you understand downstream impacts of design decisions, know and can leverage industry-standard tools and methodologies, lead design strategy and execution on complex systems
- Experience collaborating with UX research partners — leading definition and guiding execution of studies in service of informing strategic direction
- Experience finding simple, innovative solutions for complex problems
- Experience with SDLC models that holistically incorporate user experience
- Expert in Figma and other UX and prototyping tools. Ability to create task flows, wireframes, prototypes and other interaction design deliverables
- Excellent communication skills and interpersonal skills; ability to work successfully with teams and leaders across the company at every level of the organization including C-Suite
- Ability to articulate design decisions and advocate for the user at all levels of the organization
Perks & Benefits:
- HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $189,000 to $264,600 | All other US States: $175,000 to $245,000
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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