UX Interactive Lead Designer

Position Description:

• We are looking for an experienced, process-minded designer that can work independently and help set UX direction on a cross-functional product team serving our mobile-first web experience.
• An ideal candidate for this contract excels in design thinking, cross-functional collaboration, and possesses a firm understanding of industry best practices in native mobile and mobile-first web experiences.
• They are organized, self-driven, and invested in mentoring and guiding the junior designers on their product teams.
• Previous experience in eCommerce / working in a UX Lead capacity is a huge plus!

Responsibilities

• Collaborating and communicating professionally with internal and cross-functional teams
• Works well with cross-disciplinary teams, including FEWD, to create functional and engaging product experiences
• Proficient in communicating direction, design principles, and design specifications
• Fosters a highly collaborative design process and is trusted by their team to talk through both scope and technical challenges and negotiate thoughtful outcomes.
• Takes a leadership role in cross-discipline meetings, bringing a design voice to the conversations and building trust between design teams and other disciplines.
• Creating experience maps, user scenarios, comps, and flows
• Designs user experiences from low-fidelity sketches to high-fidelity prototypes
• Creates rapid prototypes to validate design concepts
• Developing processes and approaches to solving design problems
• Coordinates multi-disciplinary project teams
• Communicates design considerations to different audiences, including developers, management, and leadership
• Uses known methods and anticipates problems to strategize design solutions that meet and exceed business objectives
• Working well with cross-disciplinary teams
• Works closely with various teams to gain user insights, identify opportunities, validate concepts, and socialize ideas across the team
• Collaborates with cross functional teams, including FEWD, to create functional and engaging product experiences.
• Able to positively influence partners and stakeholders, both directly and indirectly.
• Presenting work to cross-functional teams and leadership
• Demonstrates experience executing design practices within Agile software development
• Collaborates with Project Owners and Business Analysts to build and maintain a product backlog
• Works closely with partners on the crafting of requirements and user stories.
• Understands and considers business goals into their design decisions/solutions.

Qualifications

• Leads are established and experienced practice leaders who actively push processes and conventions, directly contribute to strategy, and take ownership for their team’s work.
• Experience: Team leads are organized leaders who have extensive experience in leading the delivery of successful work and have contributed to or led work on multiple shipped products. They demonstrate the ability to drive change, improve workflows, and shepherd their team’s initiatives. They can plan and execute the work according to current priorities and are able to deliver solutions that meet requirements and constraints while maintaining high standards of quality.
• Communication: Team leads have exceptional communication skills. They can clearly and confidently communicate decision-making rationale to their team, large groups, and organizational leadership. They can express complex ideas in a persuasive and succinct manner, educate partners, tell compelling stories, and keep their leadership informed of critical information they have identified.
• Relationships: Team leads have strong relationships with their peers and stakeholders. They can influence partners, manage those relationships effectively, and reduce friction. They build long-term strategic relationships and operate from a holistic perspective that accounts for multiple teams. Leads can be flexible and manage stakeholders' expectations. Leads are equipped to facilitate difficult discussions within the team or with other stakeholders with confidence.
• Presence: Leads are the cornerstones of the team and act as resources, mentors, and role models for more junior members. Leads set the example for how to be “present” in a remote work environment. Leads take an active interest in the development of their teammates and make themselves available as a resource for feedback, guidance, and support for the rest of the team.
• Accountability: Leads take responsibility for the team’s ability to deliver quality work on time.
• Leadership: Leads foster a highly collaborative design process and are trusted by their team to talk through both scope and technical challenges and negotiate thoughtful outcomes. Takes a leadership role in cross-discipline meetings, bringing a design voice to the conversations and building trust between design teams and other disciplines. Able to positively influence partners and stakeholders, both directly and indirectly.

Required Experience

• 8+ years hands-on designing product experiences or general UX design
• Bachelor’s Degree or equivalent experience
• Experts in navigating and leveraging a heavily cross-functional environment
• 1+ years mentoring other designers

Bonus Qualifications

• Previous experience as Lead UX on an agile product team
• Understanding of HTML, CSS, JavaScript, and other front-end code frameworks
• Experience designing native mobile apps
• Experience in ecommerce
• Working knowledge of design research methodologies