Offer summary
Qualifications:
Proactive and persistent with atitude to improve, 2+ years experience in Customer Success or Sales preferable, Excellent communication, negotiation skills, and autonomy, Detail-oriented with customer focus and goal achievement orientation.
Key responsabilities:
- Contact current customers to inform platform improvements
- Understand customer needs and provide solutions using our product
- Manage and resolve incidents in coordination with Support team
- Ensure customers use necessary tools/services for desired outcome