Account Manager

Trintech is looking for passionate customer focused Account Manager with a proven record of expanding and retaining customer business through the building of trusted customer relationships. Account Managers work with customers to build long-term partnerships. Associate Account Managers will be responsible for engaging with assigned accounts and nurturing those key relationships over time. You strive to be a strategic partner to your accounts and advisor as it relates to financial transformation initiatives. You work together with your customers to discover new opportunities and work together for mutual benefit. **

Primary Responsibilities**

• We are looking for you to exceed both expansion sales quota targets and revenue growth targets.
• Sales strategies - Develop effective and specific account plans to ensure revenue target delivery and balanced growth. Develop relationships in new and existing customers and demonstrate to drive strategy through the organization.
• Be a trusted advisor - Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise).
• Seek to understands each customer's technology footprint, strategic growth plans, technology strategy and the competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer.
• Territory and Account Leadership - Lead account relationships, prospect profiling, and sales cycles. Reassure all accounts to become Trintech references.
• Pipeline planning - Follow a well-adapted approach to maintaining a rolling 4Q pipeline. Keep pipeline through proper CRM hygiene.
• Pipeline partnerships – Use and collaborate with Customer Success, Product, Support, and Professional services team including Partners and channels to funnel pipeline into the assigned accounts.
• Keep your customers informed as it relates to the latest product releases and upgrade opportunities
• Effectively identify customer needs, engaging technical resources as required
• Owns renewal transaction process with client to close renewals timely and effectively - meeting with renewals team, communication and negotiation with client, contract case discussions and maintaining opportunity notes in SalesForce
• Coordinate product updates/upgrades on behalf of the customer.

Required Knowledge/Skills/Abilities

• Minimum 1 to 3+ years with consistent track record of managing accounts and/or selling into the office of the CFO
• Ability to work optimally in a team environment, acting as a liaison with all other organizations within Trintech including Sales, Legal, Professional Services, Engineering, Product, Customer Success and Marketing.
• Strong understanding of the office finance and financial systems as well as SaaS.
• Strong business acumen
• Effective listener
• Excellent problem solving, interpersonal and conflict management skills.
• Degree in Finance, Accounting or Business preferred but not required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The compensation range is specific to the United States and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. A reasonable estimate of the range is $85,000- $110,000 plus applicable bonus.