Customer Services Supervisor
72% FlexFull Remote
Full time
- Remote from:Hong Kong
Request priority access (3/3)
Customer Services Supervisor
72% Flex
Offer summary
Qualifications:
HKCEE / HKALE/ HKDSE / Diploma or Degree holder in Logistics, 3 years relevant experience in customer relations in logistics.Key responsabilities:
- Maintain daily WMS operations in coordination with warehouse personnel and internal departments
- Customer service and inquiry handling with professionalism
Bollore Logistics Asia Pacific
Financial ServicesXLarge10001 Employees
aboutBollore Logistics Asia Pacific
Job description
Your missions
- Maintain WMS on a daily basis
- Closely work with the operation team in the warehouse
- Answer customer inquiries
- Provide friendly and professional service to our clients
- Coordinate the job of other customer services
- Good control of delivery from supplier
- Good coordination with warehouse and other related internal department
- Correct information input into system
Requirements
- HKCEE / HKALE/ HKDSE / Diploma or Degree holder in Logistics or related disciplines
- 3year's relevant experience in handling customer correspondence / customer relations in logistics field
- Self-motivated, proactive team player and willing to learn and take challenge
- Dynamic and customer driven with strong communication and interpersonal skills
- Able to work independently under pressure and work in warehouses
- High proficiency in MS office applications
- Good command of both spoken and written English and Mandarin
- Immediate available is preferred
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Self-motivated, proactive team player
- Dynamic, customer driven with strong communication skills
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