JDE Manufacturing

DXC Technology is formerly known as HP Enterprises. We are a Global IT Services and Consulting Company, a known Fortune 500 business for consecutive years, with presence in more than 70 countries and with customers of over 6000 companies. We use the power of technology to deliver mission-critical services that move the world.

DXC Virtual First Environment

This opportunity I am sharing with you entails a Virtual-First work setup, which means employees would spend most of their time at home but also schedule visits as needed to a “DXC office” for in-person work with teammates.

Key Responsibilities:

• Lead our customers and colleagues through the project lifecycle, including requirements gathering, solution design, implementation and ongoing support of Oracle JD Edwards Manufacturing and Shop Floor solutions

• Assist with presales activities and provide support in the preparation of implementation estimates, proposals and statements of work

• Facilitate presentations, demonstrations and design workshops with prospective and existing JD Edwards customers

• Work closely with all facets of the DXC business including delivery, project management, support and sales to constantly strive for superior outcomes for our customers

• Case Management using ITIL processes

• Assist Team members with cases

• Leveraging support knowledge to create process improvement opportunities

• Producing functional design for new and existing requirements

Key Skills Required:

To be successful in this position you will possess many of the following attributes:

• Candidate must have some experience of supporting Product Data Management, Product Costing, Manufacturing Accounting, Shop Floor Control, Material Planning, Forecasting and Quality Management modules

• Experience with Inventory Management, Sales Order Management, Warehousing and Procurement will be highly regarded

• Industry knowledge in the industries which JD Edwards typically excels in

• Minimum 8 years experience, ideally in a customer support or project role

• Excellent verbal and written communication skills

• Working experience of Global Delivery Model (Onsite/Offshore Model) is an added advantage

• Must be an excellent team player

• Should possess excellent customer interaction skills on technology or business issues

• Ability to work independently

• Process-focused, with keen attention to detail

• Excellent stakeholder management skills and a relationship builder by nature who develops real and long-lasting relationships with clients

• Should be familiar with Data Migration, Validation, Configuration, Training to End Users

• Ability to manage working over multiple customers

All your information will be kept confidential according to EEO guidelines.