(fluent German) Customer Care Consultant (Bosnia, fully remotely)
75% Flex
Remote: Full Remote
Contract: Full time
Experience: Junior (1-2 years)
Work from: Bosnia and Herzegovina
Offer summary
Qualifications: Advanced German and English proficiency, At least 1 year of Customer Support experience, Analytical and research skills.
Key responsabilities:
- Offer premium support via phone and email
- Resolve basic to complex issues for high-end brand customers
- Become a product expert and engage in continuous growth
Job description
Required profile
Experience
Level of experience :
Junior (1-2 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Customer-oriented and responsible attitude
- Excellent communication skills
- Experience in automotive or luxury brands is an advantage
- International exchange programs participation is beneficial
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