Java Applications Support Pipeline
72% Flex
Remote: Full Remote
Work from: Colombia
Offer summary
Qualifications: Excellent verbal and written communication skills in English, At least 2 years of experience in technical support resolving customer issues, 2 years of experience in application development using various technologies like Object oriented, Java, Windows Forms, and SQL, Bachelor's degree in computer science or equivalent.
Key responsabilities:
- Schedule software updates and upgrades as per release policy and customer terms
- Record and document problem-solving processes till resolution
- Analyze resolutions and identify preventive measures for future issues
- Perform hands-on fixes on applications, software installation, and configuration
Sutherland
Management ConsultingLargehttps://www.sutherlandglobal.com/
10001 Employees
aboutSutherland
Job description
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Excellent organizational skills with the ability to manage timelines
- Demonstrated interest in technology-business cross-communication
- Adept at working in a team environment
- Fast learner with an eagerness to educate oneself on new technologies
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