Client Advisor with French (Remote)

Requirements

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.

• Do you have medium French skills?
• Are you very skilled in using a computer?

If so, we are glad to meet you!

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. I

f you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.

Experience in related fields Customer Care is desired, but not mandatory.

Responsibilities

• Resolve customer questions, complaints and requests via telephone.
• Respond promptly to customer inquiries.
• Perform customer verifications.
• Manage customers' accounts.
• Offer customer support using different software applications.
• Record details of actions taken.

Schedule: 10:00-19:00 (Monday - Friday)