Customer Support Specialist (Incident Resolution)
72% Flex
Offer summary
Qualifications:
English proficiency at Upper Intermediate level both spoken and written, knowledge of travel business, booking systems; B2 level in German/Spanish/French/Italian is a bonus.Key responsabilities:
- Resolve retail and corporate clients' issues effectively via CRM system; Communication with clients, suppliers, hotels through email and phone; Utilize CRM systems and internal databases for client management
Job description
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Kindness, resilience to stress, politeness, and responsibility; Quick learner with result-oriented focus
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