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Senior Operations Manager

74% Flex
Full Remote
Mid-level (2-5 years)
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Senior Operations Manager

74% Flex
Remote: Full Remote
Experience: Mid-level (2-5 years)
Work from: United Kingdom

Offer summary

Qualifications: Competency in the inner workings of commercial premises and previous experience in a similar role, Management qualification at HNC, NVQ, CITB SMSTS or IOSH equivalent required, Hold a Full UK Drivers Licence.

Key responsabilities:

  • Oversee operational streams, contribute to company strategy, develop client relationships, achieve high client satisfaction levels
  • Provide meaningful contribution to business plan development, profitability, input into partnership building, ensuring service delivery meets financial targets and operates within budget
Kier Group logo
Match working
Kier Group
Construction & Civil EngineeringLarge

10001 Employees

Job description

Logo JobgetherYour missions

We’re looking for a Senior Operations Manager to join our Hard Services Team based in Basingstoke. Within this role working among a great team, ensuring service delivery meets financial targets and operates within agreed budget.

Location: Basingstoke – this role will involve travel supporting onsite deliveries

Contract: Permanent, Full Time – flexible and part-time hours available if desired, just let us know


As a Senior Operations Manager, you’ll be working within the Hard Services Team, supporting them in various areas.

Your day to day will include:

  • Overseeing the direction and management of operational business streams, ensuring good profitability and the delivery of business plans in a timely and efficient manner
  • Active member of the Senior Management Team, contributing to company strategy and driving profit targets
  • Developing effective client and partner relationships in order to identify and secure profitable work within the client base or scope of a contract to meet business growth targets
  • Providing significant contribution to the development of the business plan, its regular review and the growth of the business
  • Achieving high levels of client satisfaction and contribute to partnership development

What are we looking for?

This role of Senior Operations Manager is great for you if you:

  • Competency in the inner workings of commercial premises and able to articulate themselves well as the role is client facing to include regular face to face meetings with key stakeholders.
  • Hold a Full UK Drivers Licence
  • Hold the relevant qualifications (e.g. Management qualification at HNC, NVQ, CITB SMSTS or IOSH equivalent
  • Previous experience of a similar role
  • Experience of managing at a senior level

We’re all about finding potential here at Kier, and transferable skills are always welcome! So even if you don’t tick every box, please apply and we can have a chat. We want to hear from candidates from all backgrounds and experiences, and we especially encourage those from underrepresented communities to get in touch with us.

If you require any reasonable adjustments during any part of the application process, please get in touch at to discuss and arrange these.

We’re proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs. Some of our favourites include:

  • New and enhanced family friendly policies, including eight weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, menopause guidance, and more
  • Pension – you will be able to join Kier Retirement Savings Plan (KRSP)
  • Kier rewards – you will have access to discounted shopping including resturants, insurance companies, and supermarkets
  • Employee referral scheme – refer a friend or family member to work for Kier

And so much more! You can read the full details of all of our benefits on our website.

Who is Kier?

As a leading UK infrastructure services, construction and property group, our purpose is to sustainably deliver construction and infrastructure services which are vital to the UK

Our projects are those that support the local communities we work in, helping them thrive and progress. We take pride in bringing specialist knowledge, sector leading experience and fresh thinking to all that we do.

We are collaborative, trusted and focused, and we will empower you to achieve your career goals, and listen to your thoughts, ideas and challenges.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We’re proud of the steps we’ve taken so far, but we know we must always do more. Our employees are key in shaping Kier’s diversity and inclusion (D&I) initiatives, and our people have made a huge impact on how we work, by using their experiences to shape our policies and initiatives. You can see more about our D&I action plan here.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant’s criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.

Closing Date: 15th March 2023

Please note, interviews may take place before the closing date, and we reserve the right to close applications early.


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