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Customer Solution Engineer - Fully Remote job
Customer Solution Engineer - Fully Remote job
30+ days ago
Germain UX
72% flex
Matchscore
- Remote: Brazil
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We are passionate about helping companies improve the Employee and Customer Journey in an automated way. Improving these areas can be challenging because companies often lack visibility into what is really happening or struggle to quickly and continuously solve roadblocks.That’s why we created Germain UX, an all-in-one customizable software platform that provides the deepest real-time insights to:- Discover why users face issues or drop off.- Identify where users spend precious time.- Know visitors' interests.- Allow users to provide feedback (NPS).- At a fraction of your current cost – guaranteed.- And we help you every step of the way.Key features:- Millisecond-precise user session monitoring and session replay (100% searchable, at scale).- Workflow mining to find inefficiencies.- Technology issue analysis.- Customizable automation platform (Alerts, KPIs, SLAs, RPA Bots, Dashboards, Reports, etc).- Secured (GDPR, etc)- 24x7, real-time.- on-premise or cloud.Use Cases: https://docs.germainux.com/main/use-casesSuccess Stories: https://docs.germainux.com/main/success-storiesVideos: https://youtube.com/@germainUX/Risk-Free Trial: https://germainux.com/resources/free-trial/
