AU Learner Support Officer (Assessor) | ZR_784_JOB

This is a remote position.

Job Overview

We’re passionate about empowering learners to build meaningful careers in the community services sector. As a leading provider of vocational education and training, we deliver high-quality, nationally accredited courses that prepare individuals to make a real impact.

We are currently seeking a Learning Support Officer (Assessor) to join our dedicated team. In this role, you will play a critical part in guiding and supporting students through their learning journey by delivering timely, constructive feedback and ensuring assessments meet industry and training standards. If you're an experienced assessor with a sharp eye for detail and a heart for student success, this is a fantastic opportunity to be part of a collaborative, values-driven organisation.

• Review and mark student assessments promptly and accurately in line with marking guides and competency standards.
  

• Provide clear, supportive, and constructive feedback to learners to enhance their understanding and performance.
  

• Maintain accurate records of assessment outcomes and student progress.
  

• Ensure compliance with training package requirements and regulatory standards.
  

• Collaborate with trainers and other support officers to promote a high-quality learning experience.
  

• Identify and support learners who may need additional guidance to achieve competency.
  

Requirements

• Certificate IV in Training and Assessment (TAE40116) or higher.
  
• Diploma (or higher qualification) in one or more of the following: Community Services, Youth Work, Mental Health, Alcohol and Other Drugs
  
• Strong literacy skills and attention to detail.
  
• Demonstrated experience in assessing vocational education and training (VET) assessments.
  
• Excellent written communication and organisational skills.
  
• Ability to work independently while contributing to a supportive team environment.
  
• Experience in online learning environments or with learning management systems.
  
• Prior experience supporting diverse learner groups.
  
• Familiarity with compliance requirements under ASQA and other relevant bodies.
  

Benefits