Change Manager

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: Change Manager
Duration: 6 months
Location: Toronto, Canada (Remote)

Job Description

• Define project-specific change management scope, strategy, approach, and deliverables. Develop and deliver project scope and requirements within specified timeframe including Stakeholder analysis and engagement, and Change impact analysis, Leadership engagement and alignment, Readiness assessment, Communications, training plans and materials
• Define organizational change toolkit, methodology, and activities across multiple projects, Use defined and established organizational change management processes, templates, and guidance
• Build and maintain relationships with key stakeholders across Client Technology, Client Businesses, and Member Firms. Meet regularly with these individuals to ensure continued alignment with business and organizational needs across assigned programs/projects
• Work with all stakeholders to identify and confirm necessary change and deployment resources throughout the project lifecycle and resolves resource availability conflicts across assigned initiatives Build detailed local adoption tracking and reporting, as well as change and deployment master schedules and promote collaboration through collaboration sites and enterprise platforms
• Lead program/project issue/risk management, remediation plans, and escalations across channels, studios/service areas for projects/programs - responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans
• Create change and deployment artifacts and lead go-live readiness assessments and checklists
• Conduct ongoing examination of projects/programs for compliance with established processes, project plans, deployment schedules, budgets, influencing decisions on resource utilization and allocation at key lifecycle decision points
• Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that sponsors, key stakeholders, CIO advisors and leadership are adequately apprised of program and project statuses, successes, risks, and issues.
• Manage and track project/program budget/variance and takes corrective actions.
• Maintain oversight and accountability for project/program performance including the creation/review of key delivery metrics
• Support value tracking initiatives for implemented initiatives
• Maintain and drive credibility and accountability for all program, projects, and deployment deliverables on assigned initiatives

• ProSci Certified
• 6-8 Years of Experience
• Demonstrated experience in SAFe/Agile projects and strong Software Development Life Cycle (SDLC) knowledge
• High degree of project / program financial acumen and management (e.g., Planning, Forecasting, Budgeting, Business Case Development, etc.) in a technical field experience in SAFE Agile desired, experience with AI and Automation is a plus but not required at this time.