IT Network & Security Administrator

Own Your Future!

At ServiceMaster, we embrace a “Think Like An Owner” mindset that sets us apart. Here, passion sparks innovation, empowerment fuels decision-making, and accountability unites us in achieving impactful results. Are you ready to join a team where your work makes a difference, your ideas shape success, and you are empowered to take charge of your career? Let’s build something great— together!  

What We Offer:

• Medical, Dental, and Vision start the first day of the month following your date of hire
• 401 (k) match
• 15 days paid time off and paid holidays, including 2 floating holidays
• Career growth and advancement

IT Network & Security Administrator

We are currently looking for an IT Network and Security Administrator that will ensure the proper operation, maintenance, and security of company network infrastructure, systems, and data. In this role, you will have the opportunity to plan and configure networks, monitor health and performance, implement and maintain security measures to ensure the achievement of all SLAs expected by the business. In addition, you will process requests for change and ensure the organization’s security standards are followed. 

What you'll do:

• Execute intermediate to complex processes and system updates for the specialty area.
• Install, configure, and ensure the maintenance of processes and/or systems related to the specialty area.
• Evaluate system and processes performance issues including availability, utilization, throughput, and latency.
• Lead the control of access rights, security settings and user privileges in alignment with enterprise standards.
• Conduct briefings and demonstrations for users to enhance process and/or system productivity.
• Research new technologies and/or monitors and evaluates existing technology for improvement opportunities to support process/technology life cycle.
• Troubleshoot and resolve all problems encountered with process or system.
• Ensure the successful planning and implementation for all upgrades or new additions to the IT process or system.
• Create and maintain documentation of processes and systems related to the specialty area.
• Perform intermediate to complex IT environment monitoring and performance benchmarking.
• Prepare expenditure proposals and/or cost justification analysis.
• Provide support to the IT team and cross functional project teams.
• Operate under general supervision.

What you bring:

• Verbal and written communication skills necessary to communicate with all levels of management.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Ability to analyze, review, and make recommendations for the IT environment.
• Attain or retain specific certifications related to job function (i.e. Cisco, Microsoft).
• Knowledge about system installation and disaster recovery procedures.

Education and Experience:

• Associate degree in Information Systems, Computer Science, or other related technical or quantitative degree (e.g., mathematics) required, Bachelor’s degree preferred.
• At least 3-5 years of experience in applicable technical area.
• Software skills, including use of Microsoft Office software and web-based applications.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At SMB, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78,300 to $108,000.

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, ServiceMaster BioClean®, Merry Maids®, TWO MEN AND A TRUCK®, TWO MEN AND A JUNK TRUCK®, and Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our vision to Become the most admired brand in each industry we serve. Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. 

We live by our purpose to Be there when you need us™. This extends to our team members, where we are dedicated to our team’s growth, well-being, and success- every step of the way. 

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com 

California Applicants:

Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Privacy Policy: https://www.servicemaster.com/california-applicant-privacy-notice/