Quality Assurance Analyst

• Design and execute test plans that align with system requirements to support a smooth and reliable user experience
• Perform QA testing on web and mobile platforms, including functional, integration, regression, performance, accessibility, and post-implementation testing
• Proactively identify, document, and track software defects—partnering with development teams to drive effective solutions and improvements
• Provide actionable feedback on usability, functionality, and overall quality to Product Managers and stakeholders
• Assist in analyzing reported software defects, serving as an escalation resource for support teams
• Monitor, track, and report on testing progress, coverage, and results
• Champion QA best practices while fostering a culture of continual learning and process enhancement

• Bachelor’s degree in a computer science, information technology or related technical field
  
• In lieu of degree, equivalent education and/or experience will be considered 
  
• 2+ years of software quality assurance experience or related product experience
  
• Quality Assurance Experience
  • Possess a foundational understanding of software quality assurance principles, including basic testing methodologies such as functional, regression, and user acceptance testing.
    
  • Proven ability to balance business goals and user needs
    
  • Understanding of software testing principles, methodologies, and best practices:
    
    • Error validation
      
    • Boundary conditions
      
    • Performance considerations
      
    • Accessibility evaluations
      
    • Platform validation to ensure ensures that the software works correctly across various device, OS, and browser environments
      
  • Ability to write test cases, execute test plans, and report bugs clearly and effectively.
    
  • Familiarity with fast-paced, iterative software development environments
    
  • Exposure to Agile or Scrum development environments.
    
• Strong analytical and problem-solving mindset with a keen eye for detail
  
• Self-motivated and adaptable, able to thrive both independently and in collaborative settings
  
• Excellent organizational skills with proven ability to manage multiple priorities in a dynamic environment
  
• Excellent communication skills, with the ability to collaborate effectively with cross-functional and diverse teams
  
• A growth mindset, driven by curiosity, innovation, and a desire to continuously improve processes and products
  
• Knowledge of various web browsers, mobile devices, and platforms
  
  • Web Browsers: Chrome, Firefox, Edge, Safari
    
  • Mobile Devices: IPhone, Android

Preferred:

• Experience with:
  • Jira / Confluence (or similar bug-tracking tools)
    
  • GitHub
    
  • Xcode / Android Studio
    
  • DataDog
    
  • BrowserStack
    
  • SQL
    
  • Visual Studio Code
    
  • Test automation tools (e.g., Cypress)
    
  • Experience with screen readers and accessibility testing tools
    
  • Experience testing LLMs, Gen AI, and chat-based interfaces.

Additional Information: At this time, O'Reilly Media Inc. is not able to provide visa sponsorship or provide any immigration support (i.e. H-1B, STEM, OPT, CPT, EAD and Permanent Residency process)