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Dir, Integrated Client Solutions

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Canada

Offer summary

Qualifications:

5+ years of experience in digital media planning and buying, including site direct and programmatic., 2+ years of managing a team of individual contributors., Strong written and verbal communication skills with a holistic understanding of the digital media landscape., Advanced Excel and PowerPoint skills, along with strategic thinking and problem-solving capabilities..

Key responsabilities:

  • Steward client relationships to ensure their business and media objectives are prioritized.
  • Oversee collaboration between internal stakeholders for developing and presenting strategic media plans.
  • Deliver high levels of client satisfaction to ensure retention and growth, while mentoring team members.
  • Contribute to team knowledge through training initiatives and by fostering an inclusive corporate culture.

Basis Technologies logo
Basis Technologies Marketing & Advertising SME https://www.basis.com/
501 - 1000 Employees
See all jobs

Job description

WHO WE ARE 

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM
The Strategic Media Services (SMS) team provides strategic partnership and integrated media solutions to our diverse suite of clients. We deliver Raving Fan Service by helping clients challenge their media objectives and realize their business ambitions. Powered by best-in-class research and planning tools, SMS works in partnership with our sales team to tailor our tech enabled services approach to drive better outcomes and media campaigns.

This position will be responsible for acting as the key client contact for a suite of Basis clients. You will lead a team of digitally specialized but holistic Integrated Media Planners and Media Planning Associates. As the Director, Integrated Client Solutions, you will be responsible for continually advancing the quality of work across your team.

WAYS YOU’LL CONTRIBUTE
  • Stewarding client relationships to ensure their business and media objectives sit at the center of our engagement
  • Overseeing and maintaining effective collaboration between internal stakeholders for the development and presentation of strategic media plans
  • Delivering high levels of client satisfaction to ensure client retention and growth
  • Contributing to the development and advancement of individual team members through 1:1 meetings, goal setting, and constructive feedback.
  • Overseeing effective collaboration between internal stakeholders for the development and presentation of strategic media plans
  • Prioritizing client needs through resourcefulness and a solutions-oriented mindset
  • Contributing to Basis team knowledge through identifying training needs and providing input for educational initiatives
  • Conducting 1:1 meetings with direct reports and onboarding new hires
  • Contributing to Basis team member knowledge through hands-on mentoring, training, and participation in regional calls/meetings
  • Leading by example, supporting Basis’ values and positively contributing to the culture
  • By integrating these responsibilities, managers at Basis Technologies will contribute to a workplace that not only acknowledges but champions diversity, equity, inclusion, and accessibility. These responsibilities are foundational to creating an environment where every employee, client, and vendor is respected and valued for their unique contributions:
  • Fostering IDEA in Corporate Culture
  • Personal and Team Development
  • Inclusive Leadership and Collaboration
  • Active Engagement and Accessibility Advocacy
  • Strategic Implementation of IDEA Principles

    • WHAT YOU BRING TO THE TABLE
  • 5+ years of experience in digital media planning and buying, including site direct and programmatic
  • 2+ years of managing a team of individual contributors
  • Holistic understanding of the digital media landscape including search, social, and programmatic
  • Strong written and verbal communication
  • Curiosity and passion for advertising
  • Strategic thinking and proactive client servicing skills
  • Strong issue resolution and problem-solving capabilities
  • Ability to work well in a cross functional team environment
  • Advanced Excel and PowerPoint skill set

    • BONUS POINTS
  • Prior experience at a SaaS organization
  • Hands on DSP buying experience 
  • Experience working with a 3rd party ad server 
  • Experience in digital reporting dashboards such as Datorama 
  • Experience in search and social media 
  • Basis Certified
    •

    Required profile

    Experience

    Industry :
    Marketing & Advertising
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Client ServicesDigital Media SalesMedia StrategySocial AdvertisingSearch AdvertisingInteractive AdvertisingIssue ManagementDigital DashboardsSalesforce Datorama

    Other Skills

    • Team Management
    • Microsoft Excel
    • Microsoft PowerPoint
    • Problem Solving
    • Curiosity
    • Strategic Thinking
    • Collaboration
    • Communication
    Are you interested?

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