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BizOps Associate

extra holidays
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Canada

Offer summary

Qualifications:

Proven track record in an analytical or operations-focused role., Strong problem-solving skills and ability to manage multiple priorities., Exceptional communication skills for presenting insights clearly., Experience with data analysis tools and proficiency in dashboard creation..

Key responsabilities:

  • Lead initiatives providing actionable insights and strategic guidance across departments.
  • Handle ad hoc requests from staff and leadership for focused analysis.
  • Build and optimize dashboards for real-time reporting.
  • Collaborate with Finance to develop and maintain forecasting models.

Passport logo
Passport Scaleup https://www.passportshipping.com/
51 - 200 Employees
See all jobs

Job description

About Passport:

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

We are seeking a highly analytical, detail-oriented BizOps Associate to join our growing team. This individual will play a key role in supporting strategic initiatives and delivering high-impact analyses across multiple departments. The BizOps Associate will work closely with senior leadership to provide insights, streamline processes, and drive operational excellence.

The ideal candidate will be a strong generalist with excellent judgment, high emotional intelligence (EQ), and the ability to serve as a trusted advisor within the organization. They will thrive in a fast-paced environment, taking ownership of both recurring tasks and ad hoc projects while driving results that support key business objectives.

What you'll do:
  • Lead initiatives that provide actionable insights and strategic guidance across key departments, including data analysis and playbook development for customer-facing teams.
  • Serve as a resource to handle ad hoc requests from staff and leadership, enabling deeper, more focused analysis and support for multiple stakeholders.
  • Build and optimize dashboards for real-time reporting and insights.
  • Collaborate with the Finance team to develop and maintain a sustainable forecasting model.
  • Work with Claims Ops to improve processes and maximize value recapture.
  • Provide strategic input and advisory support to senior leadership, driving high-impact decisions through detailed analyses (e.g., First Mile Lost Parcel analysis, building models for new metrics, etc.).

    • What we're looking for:
  • Proven track record in an analytical or operations-focused role, with experience providing strategic recommendations to leadership.
  • Strong problem-solving skills, with the ability to balance multiple priorities and deliver high-quality work under tight deadlines.
  • Exceptional communication skills and the ability to present insights in a clear, actionable manner.
  • High emotional intelligence, with the ability to build strong relationships and serve as a trusted advisor across teams.
  • Experience with data analysis tools and proficiency in creating dashboards and reporting systems.
  • A collaborative, proactive mindset, with a focus on driving results and continuous improvement.
    • A sneak peak into our perks & benefits:

    - Competitive cash and equity packages
    - Healthcare, dental, and vision, life & disability insurance
    - 401(K) Match
    - Bi-Annual Remote Work funds
    - 100% remote work environment #LI-Remote
    - Company issued laptop
    - Flexible PTO
    - 12 weeks parental leave
    - Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
    - Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America 
    - Learning & Development Fund for upskilling or products to improve your day-to-day work life
    - One-time remote work set-up stipend to make your at-home office dazzle
    - Teammates around the world in 8 different time zones!

    Required profile

    Experience

    Industry :
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    AnalyticsStrategic Decision MakingProcess ImprovementAnalytical DashboardForecasting ManagementBusiness OperationsElectronic Reporting Systems

    Other Skills

    • Analytical Skills
    • Open Mindset
    • Emotional Intelligence
    • Collaboration
    • Communication
    • Problem Solving
    Are you interested?

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