HIM Ambulatory Systems Analyst

Job Description:

Essential Functions

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations. 
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements. 
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.  
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement. 
• Ensures compliance with Health Information Management standards.  

Skills

• Interpersonal Skills 
• Problem-Solving
• Critical Thinking 
• Organization
• Data Analysis
• HIM Software 
• Project Management 
• Detail Oriented 
• Workflow Process
• Health Information Management

Required Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.   
• Demonstrated ability to work in a fast-paced environment.
• Availability to travel is required.

Preferred Qualifications

• Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution.  Education is verified.
• RHIT/RHIA Certification..

Physical Requirements

• Sitting for long periods of time.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Physical Requirements:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.