Offer summary

Qualifications:

Associate degree or equivalent required., 1-3 years of job-related experience in healthcare or dental fields., Strong communication skills, both verbal and written., Clinical background in Oral Surgery and Endodontic procedures preferred..

Key responsabilities:

Prepare teams for new Specialists prior to their start date.

Coordinate onboarding processes with key departments and team members.

Acclimate Specialists to offices and assist with their transition to Field Managers.

Train Directors and Managers on scheduling and support for Specialists.

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Specialty Onboarding Manager.

Summary: Specialty Onboarding Manager will provide all in person or remote support to new Oral Surgeons & Endodontist joining our organization. Help train and prepare the Field Teams for their new Specialists. Provide ongoing support to Specialists and Field Teams alike regarding building successful Specialty schedules.

Essential Responsibilities:
• Prepare teams prior to Specialist start date
• Coordinate Specialty Onboarding with key departments and team members
o Specialist, PSC & Field
o Deliver and receipt of equipment, instruments, meds, and supplies in Workday
• Acclimate Specialist to offices and our business
o Travel with them their first week
o Transitioning them to their designated Specialist Field Manager
• Work with Specialist’s Dental Assistants on ordering in Workday, moving equipment and acclimate them to their
traveling role.
• While in the markets train Directors, RM and OM on scheduling and support of their Specialist
• Work with the Doctors on Specialty utilization and value Specialty brings
• Coach Directors, Regional Managers, OM, and Doctors
o Commit and build Specialty schedules
o Review and maintaining schedules
o Overall provider efficiency

Requirements/Qualifications:
• Education Level: Associate degree or equivalent.
• Job Related/Industry Experience: 1-3 years
• General business knowledge: Understanding of field operations.
• Strong communication skills: Verbal and written.
• Strong Clinical background in Oral Surgery and Endodontic procedures
• Previous Dental/Specialty assistant experience preferred
• Time in territory with TAM team, Specialty Credentialing, Purchasing, Insurance Operation, Implant Support and
Onboarding Manager to understand the Specialty onboarding process and flow.
• Ability to use Microsoft Office applications (Word, Excel, PowerPoint, etc.) and company operational systems.
• Ability to run Excel macros and basic formula/function skills
• Ability to travel – 90%
• Physical Requirements: Driving, flying, Sitting, standing, talking, lifting light equipment, and updating information in the computer system

Salary $65,000 ~ $70,000 with 10% quarterly bonus

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