Microsoft-Intune Mobile Application Customer Support/Service

Job Title:

Microsoft-Intune Mobile Application Customer Support/Service

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We're looking for a Microsoft-Intune Mobile Application Customer Support/Service with the Ability to Configure, implement and troubleshooting skills around Intune Enrollment, Policy\Profile deployment, Application Management, Device compliance, Device Configuration, Endpoint Security Profiles\Polices and Intune reporting to ensure compliance with organizational standards and security requirements.
Experience with Windows 10\11, iOS, Android, and MacOS devices, as well as their configuration and management options in both Intune service & client\Device perspective.
Awareness on Linux onboarding to Intune

Requirements:

• 10-15 years experience with Mobile Device Management and Mobile Application Management in Intune. Fair understanding of third-party solutions (Airwatch, Mobile Iron, Munki tool etc)
• Experience with Migrations to Intune example: - Migrating JAMF to Intune to manage MAC devices, MAC app migration to Intune.
• Proficient in Skills related to Intune like – Conditional Access, Scripts & remediations, Group Policy Analytics , Proactive remediation, Autopilot, Log analytics workspace, Windows Update for Business Reports, Co-management Workloads.
• Excellent in Intune Suite - Advanced Analytics, Remote Help, Endpoint Privilege Management, Microsoft Tunnel for Mobile App Management, Advanced App Management, Specialty device management, Awareness on Intune Cloud PKI.
• Stay up to date with Microsoft Intune updates, new features, and industry trends to provide recommendations for improvements and enhancements.
• Good in concepts of Windows 365 Cloud PCs, Microsoft Defender for Endpoint, Autopatch.
• Good knowledge around Azure Identity and Access management - Azure Entra ID

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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